RunLoyal is pet business software for boarding, daycare, grooming and training, with a branded app in every plan. Plans start at $119/month per location.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
RunLoyal is cloud-based software for pet care businesses. It covers boarding and kennels, daycare, grooming, training, and dog parks and bars, and brings bookings, payments, staff schedules and client records into a single login. The company positions it as a replacement for the five or so separate tools many facilities juggle.
Its defining feature is a white-labeled mobile app. Facilities publish an app under their own name and logo on the App Store and Google Play, and it is included in every plan. The company says its platform is used by pet care businesses across the US and Canada.
Staff and owners work in a cloud Business Portal, where they manage bookings, invoices, reports and settings. Clients use the branded app to book appointments, pay, view report cards, manage memberships and packages, and message the team. Staff in the field use StaffApp+, which has separate versions for kennels and groomers.
Rules run in the background. Vaccination and waiver requirements are enforced before a booking is confirmed, and deposits plus cancellation and no-show fees are applied automatically to the invoice. Owners can also set the time their daily card batch closes so funds settle to match their hours.
Revenue tools include integrated payments, deposits, recurring memberships, prepaid packages and add-ons sold at checkout. Occupancy-Based Pricing is available as an add-on to adjust rates using real-time occupancy. The Business Portal includes more than 150 built-in reports.
Client-facing features include daily report cards, photos, optional live camera viewing, and automatic review requests to Google and Facebook, with Yelp connected. Scout AI adds Scout Writer for drafting notes and messages, Scout AI Insights for scheduling trends, and the paid Vax Verify add-on, which extracts dates from uploaded vaccination documents and flags items needing a manual check.
RunLoyal is all-in-one software for pet care businesses, covering boarding, daycare, grooming, training and dog parks. It combines bookings, payments, staff management, client records and a white-labeled branded app for pet parents.
Plans start at $119 per month per location for the Jog plan, up to 500 appointments. Run is $229, Sprint is $289 and Enterprise is $339. A one-time $499 setup fee applies, and prepaying annually saves 10%.
The sources do not mention a free trial or free plan. The site offers a demo, and billing begins only after the first onboarding session.
Yes. A white-labeled app published under the facility's own name on the App Store and Google Play is included in every plan at every location, with no upcharge.
It connects through Zapier and offers a Mailchimp integration, both priced in a demo. Reputation Management sends review requests to Google and Facebook, with Yelp connected.
Scout AI is RunLoyal's AI suite. Scout Writer drafts report card notes and messages, and Scout AI Insights surfaces scheduling trends. Both include a free monthly credit allowance. Vax Verify, which reads vaccination documents, is a paid add-on.
Yes. A basic data import using a standard template is included in the setup fee, along with email invites for up to 5,000 imported customers and 30 days of dedicated onboarding.
It suits pet care facilities that want one system and their own branded client app, including boarding kennels, daycares, grooming salons, training schools and dog parks.