ScanQueue lets customers join a queue by scanning a QR code and get SMS/WhatsApp alerts. Free plan available for restaurants, salons, clinics & retail.
Researched and fact-checked by Bartu Cavusoglu · Updated August 8, 2026
ScanQueue is a cloud queue-management platform built by Tugadot Pty Ltd that replaces paper waitlists and buzzer systems with QR-code check-in. Customers scan a code at the location, join the queue from their own phone browser, track their live position, and receive WhatsApp, SMS, or voice notifications when it's their turn, with no app installation needed.
Staff run the queue from a web-based dashboard or a native iOS/Android app, seating guests, sending manual or automated alerts, and viewing analytics on wait times, no-show rates, and peak hours. The product targets a broad range of walk-in businesses including restaurants and cafes, barbershops and salons, clinics, hotels, retail stores, pharmacies, and government/bank service counters.
ScanQueue offers a free Starter plan for small locations and paid plans that scale by daily customer volume and notification allowance, up to an Enterprise tier with white-label deployment and dedicated support. Setup is self-serve and the vendor states it can be running in under five minutes with no credit card required for the trial.