shopboss Review, Pricing & Features

Shop Boss is web-based auto repair shop management software with scheduling, digital inspections, parts/tire ordering, and payments. See pricing, features,…

Category
ERP & Business Management
Pricing
Shop Boss is sold on four monthly subscription tiers: Gold ($199/mo), Platinum ($349/mo), Premier ($449/mo), and Premier Plus ($649/mo), with roughly 10% savings on annual billing plus an optional CRM + Online Scheduler add-on ($249/mo)., from $199/Mo
Verified
Not yet
Last updated
August 6, 2026
Headquarters
Tulsa, OK, alongside those of some of our best partners, like
IntegrationsSaaSPaidSMBDashboardReporting

Shop Boss is a web-based shop management system for independent auto repair shops, built by former shop owners and launched in 2012 as one of the first browser-based platforms in the category. It centralizes day-to-day operations — appointment calendars, repair orders, inventory and vendor management, invoicing, and embedded payment processing — in a single dashboard (BOSS Board) that surfaces revenue, productivity, and customer-satisfaction metrics in real time. Higher-tier plans add BOSS Inspect for digital vehicle inspections with photos and automated customer reports, BOSS AI ProNotes for AI-assisted technician notes, a VIN scanner for instant vehicle lookup, direct parts and tire ordering from national distributors, an online service scheduler, and a marketing CRM with automated customer communication. Shop Boss is now part of Vehlo, an aftermarket software platform, with sales and support based in Tulsa, OK and corporate headquarters in Knoxville, TN.

Key Features

Pros & Cons

Pros

  • Purpose-built for auto repair shops by former shop owners, with direct parts and tire ordering from national distributors built into the platform
  • Digital vehicle inspections (BOSS Inspect) and a real-time KPI dashboard (BOSS Board) give shops visibility into revenue, productivity, and customer satisfaction
  • Higher tiers bundle marketing CRM, online scheduling, and even website design/maintenance, reducing the need for separate vendors
  • All plans include unlimited repair orders and users plus two-way customer texting and email

Cons

  • Pricing starts at $199/month and rises to $649/month, which is a meaningful monthly cost for very small independent shops
  • Key capabilities like the online scheduler and marketing CRM are gated behind the top Premier Plus tier
  • Built specifically for the auto repair vertical, so it isn't a fit for other field-service industries

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