Shortwave is an AI email app that organizes, writes, searches and schedules email. Plans start at $30 per seat per month with a 14 day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Shortwave is an email app built around an AI agent. The Shortwave Agent organizes the inbox, writes messages, searches past email and schedules meetings from a plain prompt. The apps are available on iOS, Android, Mac and Windows, and the company says thousands of companies use it.
The company, Shortwave Communications, Inc., was founded by Andrew Lee and Jonny Dimond. Its about page describes an app designed with AI at the core rather than AI features added to older tools. Email comes first, with plans to cover other business communications later.
Users give the AI access to their email and then direct it with prompts. It can sweep low-priority mail, star important messages, group action items into todos, and answer questions using the full history of a user's or team's email and attachments. The about page says users keep control over what the AI does.
Automation comes through AI filters, which are scripts written in plain English that label, star, archive or delete new email. The AI can also connect to Slack, Calendar, Notion, Asana and HubSpot, and it works with Tasklet for 24/7 workflows.
On the AI side, Shortwave offers personalized writing that learns a user's voice, autocomplete that pulls in links and facts from email history, instant summaries at the top of each email, AI-powered snooze, saved prompts and AI memory. AI search accepts natural language or Gmail-style filters.
The email client adds splits, bundles, todos, delivery schedules, read statuses, link tracking, follow-up reminders and a command palette. For teams, there are live shared threads, private comments, assignees, shared labels and channels. Privacy settings include tracking pixel blocking and image proxying.
Shortwave is an AI email app built around the Shortwave Agent, which organizes, writes, searches and schedules email from a prompt. It also includes inbox tools and team collaboration features. It runs on iOS, Android, Mac and Windows.
Shortwave has three per-seat plans: Business at $30 per seat per month, Premier at $45 and Max at $120. Higher tiers add more advanced AI models, more daily AI usage, more AI filters and larger search limits.
Yes. The pricing page offers a 14 day free trial, and the homepage says no credit card is required to get started.
The AI can connect to Slack, Calendar, Notion, Asana and HubSpot, and integrations are also available through MCP. Auto-BCC works with CRMs such as HubSpot and Salesforce. Shortwave also connects to Tasklet, which links to 3,000+ apps.
It suits professionals and teams with heavy email loads who want AI help triaging and drafting mail. Its shared threads, comments and assignees also fit teams that work through email together.
Yes. Teams can share live-updating threads, comment privately with @-mentions, assign owners with done statuses, share labels and snippets, and use channels to send email to groups of teammates.
Shortwave states it meets CASA Tier 2 compliance. It blocks tracking pixels automatically and offers a privacy mode that proxies and caches image loading through its servers.
The pricing page lists Claude models across its intelligence levels: Claude Haiku 4.5 for Basic, Claude Sonnet 4.6 for Standard, Claude Sonnet 4.6 with adaptive thinking for Advanced, and Claude Opus 4.6 with adaptive thinking for Expert.