SilkStart is cloud-based association management software for non-profits and member organizations. See pricing, features, MultiChapter support, and…
Category
Community Platforms
Pricing
Custom / Contact sales, from $241 /mo
Verified
Not yet
Last updated
August 7, 2026
Founded
2010
SaaSSMBWeb AppTeam ManagementNonprofit
SilkStart is a Vancouver, BC-based association management software (AMS) platform, in business since 2010, built for non-profits, trade associations, professional bodies, educational and charitable groups, and other membership-based organizations. Rather than stitching together a separate CRM, website builder, event tool, and payment processor, SilkStart consolidates member management, a branded member website/CMS, event ticketing, invoicing and online payments, email communications, and a member directory into a single cloud platform hosted on AWS. Its MultiChapter product is aimed specifically at federated organizations that need to manage several regional chapters under one umbrella while still giving each chapter its own presence and reporting. Additional modules cover donations (recurring and one-time), a member job board, custom membership data collection with dynamic dues calculation, and bilingual/mobile-friendly delivery. SilkStart positions itself as a 'strategic technology partner' rather than a pure software vendor, pairing the platform with an in-house account management and setup team that migrates existing member data and can build or integrate a new organization website as part of onboarding.
Key Features
Member Management — Handles membership plans, joins, and renewals along with member data in one system.
Website and CMS — Build or integrate a branded, mobile-friendly member website with an integrated content management system.
Events & Ticket Sales — Manage association events and sell tickets directly through the platform.
Smart Notifications — Send customizable, automatic notifications to members at the right time, including renewal and expiry reminders.
Email Marketing — Send newsletters and targeted email campaigns to the membership base.
Invoicing and Payments — Consolidates payments, invoicing, and reporting in one place, with support for Stripe, PayPal, Bambora, and Authorize.net.
MultiChapter — Purpose-built module for organizations with multiple regional chapters to manage them under one account with per-chapter reporting and billing.
Member Directory — Searchable member directory that increases engagement by giving members visibility into the community.
Job Board — Lets associations become a hub for job-seekers in their industry with a built-in job board.
Donations — Collect recurring or one-time donations from members and supporters.
Custom Data Collection — Capture custom member data points and calculate membership fees dynamically based on that data.
Ecommerce — Sell products directly to members through built-in ecommerce functionality.
Pros & Cons
Pros
Combines membership management, website/CMS, events, invoicing, and email into one platform instead of several disconnected tools
Purpose-built MultiChapter offering for federated associations managing multiple regional chapters under one account
Onboarding includes data migration and either website integration or a new mobile-friendly website build, backed by an in-house account management team
15-day free trial and demo available before committing
Cons
Entry pricing starts around $241/mo for up to 500 members, which is a meaningful commitment for very small or all-volunteer associations
Pricing above 500 members (Standard) or 10 chapters (MultiChapter) requires contacting sales rather than self-serve scaling
No public information on SOC 2/ISO certifications, only general AWS infrastructure security claims
Positioned specifically at associations/non-profits, so it isn't a general-purpose CRM or community platform for other use cases