Simple Chat is a no-code AI website chatbot with 80+ languages and lead capture. Free trial with 50 credits; paid plans from $20/month. Read the review.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Simple Chat is a no-code AI chatbot builder for business websites. You tell it about your company once, and it answers visitor questions at any hour from the information you supplied. It is built for owners who do not want to write code or manage an AI model.
The product targets small businesses with repetitive questions, such as restaurants, online shops, law firms, dental clinics and consultants. If the chatbot does not know an answer, it says so and can collect the question for the owner to follow up.
How does Simple Chat work?
Setup has three steps. You choose a template, add your knowledge by typing, pasting or uploading a PDF, Word, Excel or CSV file, and paste a small script tag into your site. The chatbot goes live as soon as you save, and each knowledge update becomes a new version in seconds.
The chatbot answers only from what you gave it, with no separate training step. A sandbox lets you test responses before publishing at half the normal credit cost, and you can then watch conversations arrive in your dashboard.
Key features of Simple Chat
The core features are 52 industry templates, flexible knowledge input, and automatic language detection across 80+ languages. Owners can set the brand color, chatbot name, welcome message, suggested questions and a custom bubble badge.
For lead handling, visitors can leave a name and email or ask for a human at any time, and the chat arrives in the owner's inbox. Email transcripts, contact requests and Cloudflare spam protection are included on every plan, and four model tiers let owners balance cost against answer depth.
Key Features
52 industry templates — Pre-built templates for restaurants, e-commerce, law firms, dental clinics, salons, agencies, gyms and more, each with a tone of voice, suggested questions and a starter knowledge base.
Flexible knowledge input — Paste text or upload PDF, Word, Excel or CSV files. Each save creates a new version that is ready in seconds, with no model training step.
One-line embed snippet — A single script tag is pasted into the site. It loads asynchronously and the company describes the loader as under 5 KB gzipped.
80+ languages — The chatbot detects the language the visitor types and replies in the same language with no extra setup.
Four AI model tiers — Simple, Smart, Advanced and Ultra tiers cost 1, 2, 4 and 8 credits per message, chosen per chatbot. Smart handles images that visitors upload.
Lead capture and human handoff — When the chatbot cannot answer, visitors can leave a name and email through a Talk to a human option, and the chat lands in the owner's inbox.
Email transcripts and contact requests — Visitors can request an email transcript, and contact requests are delivered to the owner's inbox. Each costs 2 credits.
Brand customization — Set the brand color, chatbot name, welcome message, suggested questions and a custom badge for the floating chat bubble.
Sandbox mode — Test conversations before publishing at half the production credit rate, with a 1-credit minimum per test.
Spam protection and privacy controls — Spam protection by Cloudflare, hashed visitor IP addresses, EU data storage, and export or deletion of conversations on request.
Pros & Cons
Pros
Setup is quick and no-code: pick a template, paste info or upload a file, and paste one script tag.
Auto-detects visitor language and replies in 80+ languages without extra configuration.
All plans include the same features, so choosing a plan is only about credits and chatbot count.
The free trial needs no credit card and includes 50 credits to test a chatbot.
Four model tiers let owners match cost to need, from 1-credit FAQ answers to 8-credit technical ones.
Sandbox testing at half credit cost, plus stated EU data storage and no AI training on customer data.
Cons
The free option is a one-time grant of 50 credits, not an ongoing free plan, and the chatbot goes offline when credits run out.
Paid-plan credits reset each billing cycle and do not roll over.
Each chatbot is tied to one domain, and extra domains cost $10/month each.
Removing the Powered by badge requires the $19/month white-label add-on, and the WordPress plugin is still only planned.
Pricing
Free Trial Free One-time
Starter $20 per month
Plus $50 per month
Pro $100 per month
Business $200 per month
Frequently Asked Questions
What is Simple Chat?
Simple Chat is a no-code AI chatbot builder for websites. You give it information about your business, either as pasted text or uploaded files, and it answers visitor questions from that material. It installs with one script tag.
How much does Simple Chat cost?
Paid plans start at $20 per month for 600 credits. Plus is $50 for 2,000 credits, Pro is $100 for 4,000 and Business is $200 for 8,000. Optional add-ons cost $10 per month for an extra domain and chatbot and $19 per month for white-label.
Does Simple Chat have a free trial?
Yes. New accounts receive 50 free credits with no credit card required. The credits are a one-time grant, and the trial includes one chatbot with Powered by branding.
What happens when I run out of credits?
The chatbot shows an offline message and stops answering. On paid plans credits refill at the start of each billing period, while the free trial credits do not renew, so you would need to upgrade.
Which platforms does Simple Chat work with?
It works on any site that accepts a script tag. The company provides install steps for WordPress, Shopify, Squarespace, Wix, Webflow, Ghost, custom HTML and JavaScript frameworks such as React, Vue and Next.js.
Does Simple Chat support multiple languages?
Yes. It detects the language a visitor types and replies in the same language, across more than 80 languages, with no extra setup.
Where is my data stored and is it used for AI training?
The company states data is stored on EU infrastructure, that conversations can be exported or deleted, and that customer knowledge bases are not used to train AI models. Visitor IP addresses are hashed before storage.
Is Simple Chat good for small businesses?
It is aimed at small businesses such as restaurants, shops, clinics, law firms and consultants. Setup needs no code, and pricing starts at $20 per month, with a free trial available first.