SnagRelay captures screenshots, session replay, logs, and API data automatically, then sends AI-summarized bug reports to Jira, Linear, GitHub, and more.
SnagRelay lets teams collect richer bug reports without back-and-forth between reporters and developers. Reporters can install a web widget, WordPress plugin, Chrome extension, or React Native SDK, and each submitted report automatically includes annotated screenshots, session replay, a 60-second HD video recording, console logs, and full API request/response payloads.
An AI layer generates a bug title and summary, identifies likely root causes, and flags duplicate reports using semantic matching before they reach the tracker. Completed reports are delivered directly into Jira, Linear, GitHub, GitLab, Trello, Azure DevOps, or WordPress with configurable field mapping, removing the need to manually copy technical details into tickets.
SnagRelay is aimed at development teams and agencies that want higher-quality bug reports from non-technical reporters, QA staff, or clients. The Agency plan adds a white-labeled widget and session replay for teams managing bug reporting across client projects.
A bug reporting tool that automatically captures session replay, API payloads, console errors, and reproduction steps, delivering complete reports directly to issue trackers like Jira, Linear, and GitHub.
No. Reporters click the widget and describe the issue, and SnagRelay automatically captures the technical context without requiring developer tools or training.
No. Bug reports go directly to your existing issue trackers, keeping everything in one familiar place.
Under 5 minutes — add one script tag and connect your tracker via OAuth.
No, the widget loads asynchronously with no measurable impact on site performance.