Softbase Evolution Review, Pricing & Features

Softbase Evolution is a cloud DMS for equipment, trailer and rental dealers. Plans start at $140/month for full access. See features, pricing and pros and cons.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
ERP & Business Management
Pricing
Subscription, from $25/user/month
Verified
Not yet
Last updated
October 26, 2026
Founded
1989
SaaSWeb AppiOSSubscriptionMobile AppAndroidReportingCloud

What is Softbase Evolution?

Softbase Evolution is a dealership management system from Softbase Systems, built for dealerships in the heavy equipment, material handling, trailer, agriculture and equipment rental industries. It brings sales, parts inventory, service, rentals, accounting and customer records into one cloud platform, so staff do not need to move between separate tools for each department.

Softbase Systems states that it has served dealers since 1989, with more than 30 years in the forklift, agriculture, heavy construction and material handling industries. Its customers are located in the US, Canada and Mexico. The company describes its goal as software that is easy to use and connects every process in a dealership.

How does Softbase Evolution work?

Softbase Evolution is cloud-based and web-based. Users sign in from any device with a stable internet connection and a modern browser, so the office, the parts counter and the sales floor work from the same records. The vendor says all software updates are included in the subscription.

The platform is modular, and dealerships can use a few features or all of them. Service technicians can use a separate mobile app on iOS or Android to manage work orders and inventory in the field. According to the vendor, security measures include encryption, regular backups and secure data centers.

Key features of Softbase Evolution

The main modules are accounting, customer relationship management, reporting and analytics, equipment management, parts management, mobile and field service, sales management and rental management. The pricing page adds service dispatch and scheduling, parts cross referencing, purchasing and tracking, asset depreciation, fleet management and customer quoting and profiling.

Parts tools cover ordering, receiving and issuing. Rental tools follow a rental from booking to payment. The mobile technician app records labour and travel time, parts used, inspection reports and electronic customer signatures. Reporting gives managers real-time analytics on sales performance, inventory and financial metrics.

Key Features

Pros & Cons

Pros

  • Published pricing: $150 monthly or $140 per month on an annual plan, with all listed modules included.
  • No contracts, cancel anytime, and no credit card needed to get started.
  • Covers sales, parts, service, rental, accounting and CRM in one system built for equipment dealers.
  • Support is available seven days a week by phone and email at no extra charge.
  • Technician mobile app covers work orders, time tracking, parts, inspections and e-signatures.
  • Vendor has served dealers since 1989 and focuses on a narrow set of industries.

Cons

  • Built for equipment and trailer dealerships, so it is not a fit for other kinds of businesses.
  • Data conversion and training are quoted per company, so total startup cost is not public.
  • The technician app is a separate $25 per user per month add-on.
  • No free plan or free trial is described, only a free demo, and no third-party integrations are named.

Pricing

Frequently Asked Questions

What is Softbase Evolution?

Softbase Evolution is a cloud-based dealership management system from Softbase Systems. It combines sales, parts, service, rental, accounting, CRM and reporting for heavy equipment, material handling, trailer and agriculture dealerships.

How much does Softbase Evolution cost?

The Complete Access plan costs $150 per month billed monthly, or $140 per month paid as one annual payment. CRM Only is $35 per user per month, and the Mobile Service App technician license is $25 per user per month. Data conversion and training are quoted separately.

Does Softbase have a free trial?

The sources do not describe a free trial. The site offers a free demo, and it says no credit card is needed to get started. Plans have no contracts and can be canceled anytime.

Can Softbase be used on mobile devices?

Yes. The system is web-based, so any user can reach it from any device with a good connection. A separate mobile app lets technicians manage work orders and inventory, and iOS and Android are supported.

What support does Softbase offer?

Support is available seven days a week by phone and email at no extra charge. Training and implementation are also offered, with a quote based on the dealership's needs.

What is the difference between Softbase 3.0 and Softbase Evolution?

According to the vendor, Softbase 3.0 offers essential features such as inventory management, CRM integration and reporting. Evolution adds advanced analytics, enhanced mobile capabilities and more customization options.

Does Softbase migrate existing data?

Yes. Softbase provides data migration services, and conversion is quoted per company. Dealerships need to contact the vendor for a price.

Which industries is Softbase built for?

The site lists material handling, equipment rental, heavy equipment, trailers and agriculture. The company says it has served forklift, agriculture, heavy construction and material handling dealers for more than 30 years.

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