stayntouch Review, Pricing & Features

StayNTouch is a cloud-based hotel PMS for reservations, front desk, housekeeping, and revenue management, with 1,400+ integrations. See features, pricing, and…

Category
Scheduling
Pricing
Custom, quote-based pricing. StayNTouch does not publish tiers or per-room rates online; prospective customers contact its sales team via the pricing page for a personalized quote.
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Last updated
August 6, 2026
IntegrationsSaaSMobile AppEnterpriseAPICloud

StayNTouch is a cloud-native hotel property management system (PMS) built for independent hotels, hotel chains, and management companies. The platform centralizes reservations, front desk operations, housekeeping, and guest mobility on a single cloud dashboard that can be accessed from any internet-connected device, replacing the on-premise servers and fixed terminals of legacy PMS systems. Core modules include reservation management with flexible day-use and hourly pricing, drag-and-drop front desk check-in/out, mobile and contactless guest check-in kiosks, automated housekeeping task assignment, and StayNTouch Pay for integrated payment processing. For multi-property operators, StayNTouch offers centralized dashboards and shared guest data intended to make managing a portfolio of hotels more efficient. The company markets an open-API architecture with 1,400+ pre-built integrations across booking engines, channel managers, revenue management systems, and point-of-sale platforms, positioning the product as a flexible hub hoteliers can build a broader tech stack around rather than a closed, all-in-one system. StayNTouch is headquartered in Bethesda, Maryland, with an additional office in Aalsmeer, Netherlands, and lists clients such as Conscious Hotels, Design Hotels, and Sage Hospitality.

Key Features

Pros & Cons

Pros

  • Cloud-native architecture means staff and managers can check guests in, manage rooms, and pull reports from any internet-connected device, not just a fixed front-desk terminal.
  • Large open-API integration marketplace (1,400+ listed partners) makes it easier to connect a preferred booking engine, channel manager, or POS without custom development.
  • Mobile and contactless check-in/checkout tools are built in, which can reduce front-desk lines and appeal to guests who prefer a self-service experience.
  • Centralized multi-property dashboards are aimed specifically at hotel groups and management companies running several properties at once.

Cons

  • Pricing is not published publicly and requires contacting sales, which makes it harder to comparison-shop against competing PMS platforms upfront.
  • As with most hotel PMS platforms, switching from an incumbent system involves data migration and staff retraining, which can be a meaningful project for larger properties.
  • Some advertised capabilities (e.g. specific integration partners, uptime SLA terms) are described in marketing language on the website rather than backed by independently published documentation.

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