SupportHost Review, Pricing & Features

SupportHost review: managed WordPress, shared, reseller and cloud hosting with free migration and 24/7 human support. Plans from €2.69/month on a 3-year term.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit SupportHost Website →

Category
Hosting
Pricing
Subscription, from €2.69/month
Verified
Not yet
Last updated
October 26, 2026
Founded
2010
Headquarters
Tallinn, Estonia
WordPress IntegrationSMBFree TrialSubscriptionFreelancersAgenciesGDPR CompliantWhite Label

What is SupportHost?

SupportHost is a web hosting company founded by Ivan Messina in 2010. It provides services in Italy and around the world, and its site describes it as trusted across Europe. The operating entity, SupportHost OÜ, is registered in Tallinn, Estonia.

The catalog is broad. It includes free, shared, LiteSpeed, semidedicated and email hosting, along with plans for WordPress, WooCommerce, PrestaShop, Magento, Joomla and Drupal. Professional options include reseller hosting, managed cloud, unmanaged cloud with root access and dedicated servers.

The company also sells domains, SSL certificates, certified email and Matomo analytics. It states a 4.9/5 rating, and its pages cite 1,468 reviews in one place and 1,432 verified reviews in another. Its stated priority is a fast, always-online website backed by human support.

How does SupportHost work?

Customers choose a hosting plan, order it for the term they prefer, and manage the account through cPanel. A one-click installer sets up applications such as WordPress and Joomla, and a staging environment lets site owners test changes before publishing them.

Developers can use SSH, SFTP and WP-CLI. The platform runs on NVMe SSD storage with PHP 8.4, HTTP/3 and a free CDN. Backups run daily and are kept for 30 days on an external datacenter.

Customers who already have a site elsewhere can ask SupportHost to move it. The company says its experts handle the whole migration for free and keep the site online throughout. Step-by-step tutorials and a ticket system are available for later questions.

Key features of SupportHost

Security is a major theme on the site. Plans include free SSL, DDoS protection with a firewall that is active 24/7, malware scanning and account isolation. SupportHost says it is GDPR compliant and holds ISO 9001, 27001, 14001, 27017 and 27018 certifications.

For performance, the site cites NVMe storage, a free CDN, HTTP/3 and an average server response under 200 ms, along with a 99.9% uptime guarantee. Every account includes email on your own domain, and most plans include a free domain when ordered for one year or longer.

SupportHost also promotes green hosting. It says its datacenters use only renewable energy and lists a Green Web Foundation certification. It adds that NVMe SSDs use 80% less power than HDDs.

Key Features

Pros & Cons

Pros

  • Support is described as 100% human and available 24/7, with an average response time of 27 minutes.
  • Free website migration is handled by SupportHost experts, who aim to keep the site online throughout.
  • A 14-day free trial needs no credit card, and a 30-day money-back guarantee applies.
  • Entry prices start at €2.69 per month on Shared and WordPress hosting, with a free domain and SSL.
  • Wide range from shared to managed cloud and dedicated servers, with plans for six CMS and ecommerce platforms.
  • Holds ISO 9001, 27001, 14001, 27017 and 27018 certifications and runs on renewable energy.

Cons

  • The lowest prices apply only when ordering for 3 years, so monthly prices on shorter terms are higher or not shown.
  • Prices for cloud, dedicated and email hosting are not shown on the provided pages.
  • The free domain is not included with dedicated services and needs an order of one year or longer.
  • The site mentions no third-party SaaS integrations or API, and its focus is cPanel-based hosting.

Pricing

Frequently Asked Questions

What is SupportHost?

SupportHost is a web hosting company founded by Ivan Messina in 2010. It offers shared, WordPress, WooCommerce, reseller, cloud and dedicated hosting, plus domains, SSL certificates and email services.

How much does SupportHost cost?

Shared and WordPress hosting start at €2.69 per month, Reseller at €11.08 and Semidedicated at €11.97. These monthly prices apply when the plan is ordered for 3 years, and VAT is charged to private persons residing in the EU.

Does SupportHost have a free trial?

Yes. The site offers a 14-day free trial on any plan with no credit card required. A 30-day money-back guarantee also applies.

Does SupportHost offer free migration?

Yes. If you already have a website with another provider, SupportHost transfers it for free. Its experts handle the migration, and the site says your website stays online during the process.

Do I get a free domain with SupportHost?

All hosting plans except dedicated services include a free domain, as long as you order the account for one year or longer. It works for both new registrations and transfers, across extensions such as .com, .it, .eu and .us.

Is SupportHost good for WordPress?

SupportHost offers managed WordPress hosting that it marks as its most popular plan. It includes WP-CLI and SSH access, free SSL and a free domain, and it is priced from €2.69 per month on a 3-year order.

Can I resell hosting with SupportHost?

Yes. The Reseller plan uses WHM and cPanel, supports white labeling and allows up to 100 accounts. A LiteSpeed reseller option and a domain reseller program are also listed.

Does SupportHost hold any certifications?

The company states it is certified to ISO 9001, ISO/IEC 27001, ISO 14001, ISO/IEC 27017 and ISO/IEC 27018. It also describes itself as GDPR compliant and a Green Web Foundation certified hosting provider.

Related Tools