Supsis Ai combines AI chatbots, live chat, WhatsApp API and voice AI in one inbox. Free plan, paid plans from $15,99/month and a 7-day trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Supsis Ai is a cloud-based customer communication platform that combines AI chatbots, live chat, a WhatsApp Business API connection and an AI voice agent in one shared inbox. Businesses use it to answer customers on WhatsApp, Instagram, Telegram, TikTok, email, phone and their own website from a single panel, with AI agents replying around the clock.
The project started in 2015 and launched in 2020, built by the team at Softcand Software Services. It began as a live support product and has since added automation, dynamic data tables, forms, tickets, a calendar and an AI assistant called SupHi. The homepage says more than 400 brands use it, a figure that comes from the company.
Teams connect their channels to the platform, with most integrations described as one-click. Incoming messages from every channel land in one inbox, where filters such as My Inbox, Missed, Unanswered and Unassigned sort the queue. A chatbot trained on the business's own data can answer first and hand complex requests to a human agent.
Automations are built with drag-and-drop modules and no code. Supsis also offers an open REST API and webhooks for connecting custom databases or in-house CRMs, and dynamic tables store contacts and requests. SupHi, the built-in assistant, builds chatbots, automations, tables, forms and voice agents from typed instructions and can be reached by Telegram, WhatsApp or email.
The chatbot module offers 24/7 answers, visitor data capture and smart chat triggers based on visitor behavior. Automatic language detection and translation lets agents handle requests in other languages. The AI voice agent takes phone calls, records them and produces summaries and reports, with a Webphone and call analytics included.
Other modules include WhatsApp bulk messaging with images, video and buttons, bulk email, tickets, forms, a calendar and reservation tool, task management and a Drive module. Instagram automation can reply by private DM to users who comment on posts. An MCP Server lets tools such as Claude, ChatGPT and Cursor access conversations, contacts and tasks within selected scopes.
Supsis Ai is a cloud-based customer communication platform combining AI chatbots, live chat, WhatsApp Business API, social media inboxes and an AI voice agent in one inbox. It also includes automation, tables, forms, tickets and a calendar.
The Live Support product has a Free plan, Starter at $15,99 per month, Professional at $31,99 and Premium at $66,99. Enterprise is custom-priced with unlimited agents. Chatbot is session-based and other modules are quoted on request.
Yes. The site offers a 7-day free trial, and the Live Support pricing also includes a Free plan with 50 chatbot sessions and 5GB of storage.
It suits businesses that handle customer messages across several channels, such as e-commerce stores, clinics, schools, insurers, financial firms, logistics companies and marketing teams.
The site lists 114 integrations, including WhatsApp, Instagram, Messenger, TikTok, Telegram, LinkedIn, Trendyol, Hepsiburada, IdeaSoft, Ticimax, T-Soft, ikas, Google Calendar and Google Drive. Custom systems connect through a REST API and webhooks.
Yes. It offers the official Meta WhatsApp Business API for broadcast campaigns and multi-agent support. It also offers a QR-code WhatsApp connection that keeps an existing number and needs no API approval.
Yes. The AI voice agent handles customer calls 24/7, records them and creates summaries and reports. A Webphone and call analytics are part of the platform.
Small teams can start on the free plan or the 7-day trial, and Starter costs $15,99 per month. Smaller teams should check how many modules they need, since pricing beyond Live Support is quoted separately.