Swingback is a user feedback tool with voting, roadmap, changelog and GitHub and Linear sync. Free plan, Pro from $18/month billed yearly. Full review.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Swingback is a user feedback tool for teams that build software. Users post feature requests and vote on them in a portal or in a widget inside the product, and the team sees everything in one list. The site describes the aim as knowing what to build next without the busywork or a per-user bill.
The product covers the whole path from request to release: collecting posts, ranking them, sending them to GitHub or Linear, and telling everyone who voted when the work ships. It is run by Elie Baier in Renens, Switzerland, and offers a Free plan with no time limit.
Requests arrive through a public portal at a subdomain or custom domain, an in-app widget where users are already signed in, or a Slack command that turns a conversation into a post. While people type a title, similar posts appear, so votes gather on one post instead of splitting across duplicates.
The team then ranks the list by votes, trend or the value of the companies behind each post. A post can become a GitHub or Linear issue, and statuses sync both ways. When the issue closes, the post is marked completed and voters are notified by email.
For prioritizing, Swingback offers six statuses, tags, search and shareable filters, internal notes, a moderation queue and one-click duplicate merging that moves votes and comments. Customers and companies sync from the app with a value such as revenue, and any board can be sorted by that value.
On the closing side, it provides a public roadmap, a changelog with scheduling and RSS, weekly digests and Slack or Discord announcements. Optional AI tags posts, suggests duplicates, holds spam, translates posts and drafts changelog entries and issues. Developers get 22 webhook events, and Pro adds a REST API and an MCP server with 16 tools.
Swingback is a user feedback tool for teams that build software. Users post and vote on feature requests in a portal or in-app widget, and the team ranks them, plans a roadmap and announces releases in a changelog that notifies everyone who voted.
Swingback has a Free plan at $0 with no time limit and a Pro plan at $20 a month, or $18 a month billed yearly ($216). Customers, posts and votes are unlimited on both plans.
Swingback has a free plan with no time limit and no credit card required. The site does not describe a separate Pro trial, and says to upgrade when Pro features are needed. Pro comes with a refund on request within 14 days of the first payment.
Yes. Posts can create or link issues in GitHub and Linear, and statuses and comments sync in both directions. Engineers' comments arrive as internal notes, and issues carry the request and its votes but never a customer's name or email.
Swingback connects to Slack and Discord for creating posts and announcements. It also offers webhooks, a REST API and an MCP server for custom workflows. Free includes one integration and Pro includes ten.
No. Customers, posts, votes and comments are unlimited on both plans. Pricing depends on team members, which means owners and admins plus pending invitations: 3 on Free and 20 on Pro.
Yes. Optional AI features cover auto-tagging, duplicate suggestions, moderation, translation and changelog and issue drafts. They are off until an admin enables them, and content is processed by TypeSafe AI and Anthropic only for enabled features.
Swingback can import from Canny, Nolt and CSV files, and a dry run shows what will be created. It also publishes comparison pages against tools such as Canny, UserJot, Featurebase, Frill and Upvoty.