TenantCloud is cloud-based property management software for landlords, property managers, property owners, tenants and service professionals. The company positions it as an all-in-one platform for listing properties, collecting rent, screening tenants and handling accounting, so users do not need separate add-ons or third-party apps for each task.
The company was founded in 2016 and says it supports small, medium and large portfolios. It reports more than one million users, over $1 billion in annual rent payments and 99.94% uptime. Its site also cites ratings of 4.3 on Capterra and G2, 4.5 on SoftwareAdvice and 4.7 on GetApp.
How does TenantCloud work?
The workflow follows the rental lifecycle. A landlord creates a listing, syndicates it to rental sites and receives online applications. After screening, the landlord builds a lease, collects e-signatures and invites the tenant to a portal where rent is paid, messages are sent and maintenance requests are submitted.
After move-in, the platform issues automatic invoices, tracks paid and overdue balances and records income and expenses for reports. Service pros receive work orders through their own portal, and owners can view financials through a separate owner portal. Landlords, tenants, service pros and owners each have a dedicated mobile app.
Key features of TenantCloud
Rent collection accepts credit, debit, ACH, cash and check payments, with auto pay, late fee and grace period settings. Tenant screening includes background and credit checks, local county searches and income verification. Listings can be syndicated to Rentler, Apartments.com and Realtor.com, and landlords can build a custom listing website.
Accounting covers income and expense management, recurring transactions, deposit tracking and reports such as rent roll and tenant statements. Higher plans add bank reconciliation, tax reports and profit and loss statements. Maintenance management, rent reporting to credit bureaus, inspections and an AI listing description tool round out the platform.
Key Features
Online rent collection — Tenants can pay by credit card, debit card, ACH, cash or check. Auto pay, automatic invoices, late fee settings and tracking of paid and overdue invoices are included.
Tenant screening — Landlords can run background and credit checks, choose from several screening packages and set pre-screening questions and application fees. Full screenings are paid by the applicant.
Listing syndication and listing website — Listings can be advertised on Rentler, Apartments.com, Realtor.com and other sites. Landlords can also customize their own listing website and receive rental applications online.
Online leases and e-signatures — Landlords can create leases, use document templates and have them signed electronically. Higher tiers add a lease builder and state-specific landlord forms.
Accounting and reports — Features include income and expense tracking, automatic invoices, custom reports and rent roll. Higher plans add tax reports, bank reconciliation and profit and loss statements.
Maintenance requests — Tenants submit requests online. Landlords can work with service pros through a portal and, on higher tiers, use a vendor network and auto-assign requests.
Rent reporting and inspections — Tenants can report rent payments to credit bureaus. Move in and move out inspections are available from the Growth plan.
Owner portal — A separate portal lets owners monitor maintenance requests, track owner distributions and view financial reports. It is available on the Pro plan and above.
Team management — Business-tier tools let landlords add team members, set permissions and use a shared calendar and task list.
Mobile apps — Separate landlord, tenant, service pro and owner mobile apps are included. The company cites a 4.7 star app rating.
Pros & Cons
Pros
Covers listings, screening, leases, rent collection, maintenance and accounting in one platform.
Entry plan starts at $15 per month billed annually, with unlimited properties and units on every plan.
14-day free trial is offered on all plans.
Separate mobile apps for landlords, tenants, service pros and owners.
Listing syndication to Rentler, Apartments.com and Realtor.com plus a customizable listing website.
Tenants can report rent payments to credit bureaus.
Cons
No free plan is shown; the cheapest option is a paid Starter plan after the trial.
Bank reconciliation, tax reports and the owner portal require the Pro plan or above.
Team management and task management are limited to the Business plan, which has custom pricing.
Lease, storage and inspection limits apply on lower tiers, and ACH fees are charged to tenants.
Pricing
Starter $15/month Billed annually at $180/year
Growth $29.17/month Billed annually at $350/year
Pro $50/month Billed annually at $600/year
Business Starting at $100/month Custom
Frequently Asked Questions
What is TenantCloud?
TenantCloud is cloud-based property management software for landlords, property managers, owners, tenants and service pros. It combines listings, tenant screening, leases, rent collection, maintenance requests and accounting.
How much does TenantCloud cost?
Plans start at $15 per month billed annually for Starter. Growth is $29.17 and Pro is $50 per month on annual billing, while Business starts at $100 per month. Monthly billing costs more, and prices exclude taxes.
Does TenantCloud have a free trial?
Yes. The site offers a 14-day free trial on its plans. No free plan beyond the trial is shown in the sources.
What does TenantCloud integrate with?
The company lists more than 10 integrations, including Google Calendar, Stripe, RentRange, QuickBooks Online and Zillow. Listings can also be syndicated to Rentler, Apartments.com and Realtor.com.
Who is TenantCloud best for?
It suits DIY landlords and growing property managers who want one system for the whole rental process. The company says it supports portfolios from one unit to more than 100 properties.
How do tenants pay rent with TenantCloud?
Tenants can pay online by credit card, debit card or ACH, and landlords can also record cash or check payments. Auto pay is available, and ACH payments carry a fee paid by the tenant.
Can TenantCloud screen tenants?
Yes. Landlords can collect applications, run background and credit checks and choose from several screening packages. Full tenant screenings are paid by the applicant.
Does TenantCloud have mobile apps?
Yes. It offers separate landlord, tenant, service pro and owner mobile apps. The company cites a 4.7 star app rating.