this+that Review, Pricing & Features

this+that turns Gmail, Slack and Teams messages into tasks, company knowledge and finished work. 30-day free trial, then from $29 per user per month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit this+that Website →

Category
Automation
Pricing
Subscription, from $29/user/month (billed annually)
Verified
Not yet
Last updated
October 26, 2026
SOC 2 CompliantAI AgentsFree TrialSlack IntegrationWorkflow AutomationGoogle Workspace IntegrationMicrosoft 365 IntegrationAI

What is this+that?

this+that is a work automation platform that reads incoming messages and turns them into knowledge, tasks and completed work. It connects to Gmail, Outlook, Slack, Microsoft Teams and Google Chat and treats them as one stream of incoming work. Its tagline is "Work chaos, clarified."

The product has four main parts: the Brain, which stores operational company knowledge; Workflows, which act on messages; DoBox, which creates tasks with an owner; and Contacts, an address book assembled from connected channels. An assistant runs across all four. The company is backed by LocalGlobe.

How does this+that work?

The company describes four steps. First, connect Gmail, Outlook, Slack, Teams or Google Chat, which it says takes less than a minute. Second, AI reads each message and extracts requests, deadlines and commitments. Third, the details are stored in the Brain so everyone sees the same facts. Fourth, workflows handle the work.

Because workflows read from the Brain, a quote request can be answered from current pricing, and what the workflow learns is written back. Updates to the Brain arrive as proposals that a person approves, and anything outbound that needs a person is approved before it is sent.

Key features of this+that

The Brain keeps customer status, pricing and playbooks in one place. DoBox gives every action item from every channel an owner and due date, with a shared task view. Workflows can draft and send email, message the team in Slack, Teams or Google Chat, schedule meetings, update contacts and update tools such as Notion, Trello and HubSpot.

The Delegate feature hands a task to Claude Code, Codex or a local model on the user's own machine, and the result returns as a draft to review. An MCP server connects DoBox and the Brain to assistants such as Claude and ChatGPT. A Chrome extension, DoBox for Gmail, works inside Gmail.

Key Features

Pros & Cons

Pros

  • Combines knowledge base, task extraction, workflows and contacts in one per-seat product, so fewer separate tools are needed.
  • Workflows read from the Brain, so replies use current pricing and account history instead of generic output.
  • Brain updates and outbound actions go through approval, which keeps a person in control.
  • Wide integration list, including GitHub, Notion, HubSpot, Salesforce and any MCP-compatible tool.
  • Free 30-day trial with no credit card, a 30-day refund and a stated commitment not to train AI models on customer messages.
  • Publishes 99.5% monthly uptime and lists SOC 2 Type I and CASA Tier 2.

Cons

  • No permanent free plan; seats are billed after the 30-day trial, and paid periods are not refunded when users are removed.
  • Instagram and Facebook Messenger are still awaiting platform approval.
  • SOC 2 is Type I, and Enterprise audit logs are listed as coming soon.
  • The company says it is still building a workflow to keep most of the Brain current, so some upkeep may remain manual.

Pricing

Frequently Asked Questions

What is this+that?

this+that is a work automation platform that reads messages from Gmail, Outlook, Slack, Microsoft Teams and Google Chat and turns them into knowledge, tasks and completed work. It includes a Brain, Workflows, DoBox for tasks, Contacts and an assistant.

How much does this+that cost?

The Team plan costs $35 per user per month, or $29 per user per month billed annually. Enterprise starts from $125 per user per month. Each user gets 3,000 credits a month on Team and 7,500 on Enterprise.

Does this+that have a free trial?

Yes. New accounts get 30 days free with the whole product, 3,000 credits and no credit card. A full refund is offered within 30 days if the product is not the right fit.

What does this+that integrate with?

It reads Gmail, Outlook, Slack, Microsoft Teams and Google Chat. It can act on GitHub, Notion, HubSpot, Salesforce, Atlassian Rovo, Trello, Asana, ClickUp, Monday, Dropbox, Box and any tool with an MCP server.

Do I have to move my wiki or Notion into the Brain?

No. The company says nothing needs to be migrated to get value. The Brain is aimed at operational knowledge, such as what is happening with a customer, though teams can also keep pricing and playbooks there.

Does this+that use my messages to train AI models?

No. The company states it never uses customer messages to train AI models. It also lists SOC 2 Type I and CASA Tier 2 and commits to 99.5% uptime each calendar month.

What are credits?

Credits cover the AI work behind workflows, the assistant and the Brain. Monthly credits refresh at the start of each month and do not roll over, and purchased top-up credits never expire. The company says it tells customers before usage beyond the plan is billed.

Is this+that good for small businesses?

The company positions it for teams too small to have someone whose job is keeping everyone current. Pricing is per user with no minimum stated, and a 35-person team is featured in a customer story.

Related Tools