TicketingHub is booking software for tours and attractions. Review of features, integrations and its 3% per booking pricing with no monthly fee.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
TicketingHub is booking and ticketing software for tours, activities and attractions. It brings website bookings, in-person sales and connected resellers into one calendar, so a team can see and manage all three channels in the same place instead of re-entering bookings by hand.
The company is based in London, UK, and lists 2012 as its start year. It was founded by Carl Pihl, who built a ticket scanner first and then a ticketing system after dealing with paper tickets and vouchers in his earlier business, Lost in London. TicketingHub describes itself as bootstrapped and says it grows through operator recommendations.
According to its website, TicketingHub is used by 480+ operators in 65 countries, including Secret Food Tours, Immersive Gamebox and Cambridge Distillery. Operators rate it 4.9 out of 5 from 40 reviews on Capterra.
Operators set up their experiences, time windows and availability in a shared calendar, which can be tied to the rooms, vehicles and guides they actually have. A booking widget is then added to the operator's website with one line of code. Guests choose a time, pay and receive their tickets without leaving the site.
For in-person sales, the same system powers an iOS and Android app that sells to walk-up guests, takes card payments and scans pre-booked tickets. Online travel agencies such as Viator, GetYourGuide, Rezdy and Airbnb Experiences connect directly and book into the same calendar, so availability stays shared across channels.
After a booking is made, guests receive a confirmation, an email with updated tickets whenever the booking changes, and a reminder before the visit. Through a Magic Link, they can reschedule, cancel or convert a booking to a voucher up to the cut-off the operator sets.
The booking widget is mobile-friendly and supports 23 languages and payment in the guest's currency. It can match a site's colors and styling, and it works with WordPress, Wix and Webflow. Extras, packages, deposits and payment links let operators earn more per booking, and abandoned-cart emails invite guests to finish bookings they left behind.
The point-of-sale side includes PIN login for staff, QR ticket scanning with a phone or scanner, a turnstile connector, and support for SumUp readers, Stripe Tap to Pay, and Boca, Star and Sunmi printers. Shift reports and Z reports match cash, card and refunds when a shift closes.
Operations tools include manifests on any device, guide assignments that send the guest list and changes, group and private bookings, pickup routes, and Smartwaiver for waivers. Reseller tools include a portal, affiliate links and codes, and commission or wholesale rates per partner.
TicketingHub is booking and ticketing software for tours, activities and attractions. It brings website bookings, in-person sales and connected resellers into one calendar so a team can manage them together.
The standard fee is 3% per successful booking, with no monthly subscription or setup fee. For a £100 booking, the fee is £3. Payment processing is charged separately by your payment provider, and operators selling $2.5M+ a year can request custom pricing.
The sources do not mention a free plan or a free trial. Because there is no monthly fee, you pay only when a booking is made, and cash sales are not charged. You can book a demo or get started from the website.
It connects directly to Viator, GetYourGuide, Rezdy and Airbnb Experiences, and to OCTO-compatible resellers through the OCTO API. It also works with WordPress, Wix and Webflow, Stripe, PayPal and SumUp, Smartwaiver, Boca and Star Micronics printers, and Zapier, Make, n8n and webhooks.
Yes. The point-of-sale app for iOS and Android sells tickets to walk-up guests and takes card payments using SumUp readers or Tap to Pay with Stripe on supported phones. Selling and card payments need a connection, while ticket scanning works offline.
It is built for tour operators, activity providers, attractions, landmarks, animal parks and event organizers that sell timed tickets. It suits operators who want website, door and reseller sales in one calendar.
Yes. With Magic Link, guests can reschedule, cancel or convert a booking to a voucher, up to the cut-off the operator sets. They receive an email with updated tickets whenever the booking changes.
The company says you can send an export of bookings and vouchers and it imports them without emailing your guests. You keep your website and add the booking widget with a short snippet, and the team walks your staff through bookings and check-in.