Timecounts is volunteer management software for recruiting, scheduling and tracking hours. Free plan with unlimited volunteers; Pro from $79/mo billed annually.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Timecounts is a web-based volunteer management platform for the people who recruit, schedule and track volunteers. Its website describes it as a volunteer organizing platform built for nonprofits, events, festivals, cities, schools and leaders, and says it is used by leaders of volunteers in over 39 countries.
The product combines six areas in one system: a community hub, recruitment and onboarding, a volunteer database, scheduling, time tracking and reporting, and messaging. A librarian at Oceanside Public Library says the organization previously used three separate programs to onboard, schedule and track volunteers before moving to Timecounts.
Administrators start by building a branded community hub with their own colors and content blocks, then publish volunteer opportunities. Volunteers apply or sign up there, and the recruitment flow can be tailored so applications are reviewed and qualified before people are onboarded, with a checklist to monitor progress.
Approved volunteers sit in a database that replaces spreadsheets and syncs data automatically. Coordinators can let volunteers self-schedule or assign them directly to events and shifts. Timecounts then logs time, tracks scheduled hours and runs reports, while a team inbox handles bulk email with automation and a personal touch.
The community hub supports custom brand colors, content blocks, visibility and signup preferences, a resources page for downloadable files and an FAQ page. According to the pricing comparison table, the database offers custom fields, tags, filters, saved searches, document storage, private notes and an inactive state with custom reasons, depending on plan.
Scheduling covers shift schedules, events, repeating events, bulk copy of shifts and exports. Messaging includes a team inbox, invites, email segments, template emails, auto-confirmations and reminders. Reporting includes volunteer hours reports, a leaderboard and exports, with custom reporting tools listed as coming soon. Not every feature is on every plan.
Timecounts is a web-based volunteer management platform. It covers a community hub, recruiting and onboarding, a volunteer database, scheduling, time tracking and reporting, and messaging for nonprofits, events, schools and civic groups.
The Free plan costs $0. Pro is listed at $79 per month billed annually, or $89 month to month, though an older section of the pricing page shows $59 and $69. Enterprise pricing is custom.
Yes. The Free plan includes unlimited volunteers, one admin, a brandable hub, a volunteer directory with custom fields, time logging with a total hours report, and shift schedules and events. The site says free versions go to approved organizations.
No. The site suggests choosing month-to-month billing to test Pro, since it needs no long commitment, and you can switch to annual or cancel. You can also read the help center or book a strategy call to see a demo.
No. All plans include unlimited volunteers. Limits apply instead to items such as admins, forms and schedules on the Free plan.
Currently the core platform is English only. Much of the site is customizable, so it may work for audiences comfortable with some elements, such as automated emails and buttons, staying in English. Full internationalization is on the roadmap.
The account owner goes to the billing tab under settings and selects Downgrade to Free, at least 24 hours before renewal. Timecounts does not offer refunds, but Pro access continues until the current period ends.
It suits nonprofits, community groups, events and festivals, schools and universities, and civic organizations. Small teams where volunteer coordination is one of several jobs are a clear fit.