tixly Review, Pricing & Features

See what Tixly offers: per-ticket pricing, box office administration, season subscriptions, and marketing/CRM tools built for performing arts venues and…

Category
Scheduling
Pricing
Usage-based: a variable fee per ticket sold, with no upfront cost, no per-user license fees, and no per-venue charges. Per-ticket rates decrease at higher annual ticket volumes and are quoted individually based on volume, venue count, and region; setup, hosting, support, and training are included.
Verified
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Last updated
August 6, 2026
IntegrationsReportingTemplates

Tixly is an event ticketing software platform built for performing arts venues and cultural institutions, with publicly cited customers concentrated in Belgium, Denmark, and Sweden (De Singel, Odense Teater, Musikhuset Aarhus, Kalmarsalen, and Harpa, among others). The platform combines online ticket sales with a streamlined checkout, box office/administration tools (fast event creation, bulk edits, hall and seat-zone layout design, a best-seat algorithm, ticket-design templates, refund handling, and a full audit trail), and a marketing/CRM module for customer segmentation, automated email/SMS messaging, season and subscription package management, and a 360° customer view. Reporting tools let staff track sales and customer data for decision-making. Rather than fixed subscription tiers, Tixly charges a variable per-ticket fee with no upfront cost, no per-user license fees, and volume-based discounts as annual ticket sales grow; setup, migration, hosting, support, training, and standard integrations are included, with implementation cited by the vendor at roughly 4 to 12 weeks.

Key Features

Pros & Cons

Pros

  • Per-ticket pricing with no upfront cost, no per-user license fees, and no training fees — costs scale with actual ticket sales rather than a flat subscription
  • All-in-one platform spanning online sales, box office administration, marketing/CRM, and reporting instead of requiring separate point solutions
  • Built-in season and subscription package management with automated renewals, seat management, and performance swaps
  • Native integrations with Mailchimp, Apsis, Campaign Monitor, Google Analytics, and Facebook, plus a general Event API
  • Vendor-cited implementation timeline of 4 to 12 weeks, faster than the 3-to-12+ month range Tixly attributes to competing systems

Cons

  • Specific per-ticket fee rates aren't published — organizations must request a personalized quote to see actual costs
  • Publicly cited case studies concentrate on Belgium, Denmark, and Sweden, so proof of fit for venues outside Northern Europe is limited on the marketing site
  • No self-serve free trial or sandbox is advertised; evaluating the platform requires booking a demo
  • Company background details such as founding year, headquarters, and team size aren't published on the marketing site

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