Tray.ai is an AI-native enterprise iPaaS for building AI agents, governing MCP, and integrating 700+ apps. See features, pricing tiers, and pros/cons.
Category
Automation
Pricing
Usage-based, quote-only pricing across three tiers (Pro, Team, Enterprise) that differ by workspace count, insight/log retention, and enterprise features like SSO and on-premise support; no public dollar prices are listed and a free trial is available on request.
Verified
Not yet
Last updated
August 6, 2026
AI AgentsEnterpriseAutomationAI
Tray.ai (formerly Tray.io) is an enterprise integration platform as a service (iPaaS) that combines classic workflow automation with AI agent orchestration. The platform's core building blocks are a visual, low-code workflow builder plus 700+ pre-built connectors for integrating SaaS apps, data warehouses, and internal systems. On top of that integration layer, Tray.ai adds Merlin Agent Builder for creating conversational or autonomous AI agents, and an Agent Gateway for governing Model Context Protocol (MCP) usage across an organization. Its newer Tray Helix runtime lets teams deploy agents built in tools like Claude Code, Codex, or Cursor straight to production with managed authentication, an application registry, per-app/per-team cost tracking, and execution audit logs. Tray.ai is aimed at enterprise IT, integration, and platform teams that need to combine automation, data integration, and AI agent governance under one roof, with SSO, RBAC, SOC 2 Type II, HIPAA, and GDPR compliance built in. The company has been recognized multiple times as a Gartner Magic Quadrant Visionary and a Nucleus Research iPaaS Leader.
Key Features
700+ pre-built connectors — Integrate enterprise SaaS apps, data warehouses, and internal systems using a large library of pre-built connectors.
Visual low-code workflow builder — Build integration and automation workflows visually, with a code-based option for more complex logic.
Merlin Agent Builder — Create conversational or autonomous AI agents on top of Tray.ai's integration layer.
Agent Gateway for MCP governance — Govern Model Context Protocol (MCP) usage across the organization, controlling how AI agents access tools and data.
Tray Helix runtime — Deploy agents built with tools like Claude Code, Codex, or Cursor to production with managed authentication, an app registry, cost tracking, and execution logging.
Enterprise security and compliance — SSO, role-based access control (RBAC), and audit trails, backed by SOC 2 Type II, HIPAA, and GDPR compliance.
Pros & Cons
Pros
700+ pre-built connectors reduce custom integration work for common enterprise SaaS and data systems
Combines traditional workflow automation with newer AI agent building (Merlin) and MCP governance (Agent Gateway) in one platform
Enterprise-grade compliance out of the box: SOC 2 Type II, HIPAA, and GDPR, plus SSO and RBAC
Tray Helix supports one-command deployment from popular AI coding tools (Claude Code, Codex, Cursor) straight to a governed production environment
No public list pricing — all tiers require contacting sales for a quote, making budget comparison harder for smaller teams
Feature breadth (integration + automation + agent building + MCP governance) may mean a steeper learning curve than single-purpose tools
Enterprise-first positioning (unlimited workspaces, on-prem, regional hosting reserved for the top tier) suggests the platform is priced and built for larger organizations rather than small teams or solo builders