Wonderchat builds AI agents for support and sales trained on your content, with cited answers. Free plan; paid plans from $124/month billed yearly.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Wonderchat is a platform for building AI agents that handle customer service and sales conversations using a company's own content. The agent is trained on material such as help center articles, documentation and past tickets, and Wonderchat states that every reply cites the source it came from. The company describes setup as live in five minutes.
The same agent can resolve support questions or move a visitor toward a demo. Wonderchat says paying teams in SaaS, industrial, healthcare and e-commerce use it, and its solutions menu also lists an internal AI agent for HR and IT answers in Slack and Teams.
A team connects its content, including webpages, uploaded files and support tickets. Wonderchat's retrieval engine then retrieves, grounds and cites each reply, so answers draw on approved sources rather than generic AI output. The plans list website crawling, document ingestion, media extraction, private crawling and scheduled sync.
A QA Agent reviews conversations and flags weak answers for one-click fixes, which the company says makes the agent sharper each week. When the agent is unsure, it hands the conversation to a human. For sales, it collects contact details inline and syncs leads to a CRM.
The core feature is grounded, cited answering across support and sales. Support tools include ticket deflection, FAQ automation, product question answering, human handover, email and helpdesk escalation. Sales tools include visitor qualification, inline lead capture, demo booking and routing by intent.
Deployment options cover a website widget, mobile app, WhatsApp and SMS, with multilingual responses and 24/7 availability. Higher plans add a voice agent, advanced analytics and helpdesk integrations. Analytics listed include FAQ clustering, gap analysis, chat logs and performance reports, and the model list covers OpenAI, Claude, Gemini, Llama, DeepSeek and Perplexity.
Wonderchat is a platform for building AI agents for customer service and sales. The agents are trained on a company's own content and cite the source in every reply. They can deflect support tickets, qualify website visitors and capture leads.
Wonderchat has a Free plan at $0, Basic at $124/month, Scale at $417/month and Enterprise starting at $1499. Prices are shown as billed yearly, and the site says yearly billing saves 17%. Extra message credits cost $29.99 per 1,000 as a one-time purchase.
Yes. The Free plan is $0/month and includes about 10 resolutions per month, 20 credits, 50 stored webpages and one AI agent. The site says no credit card is required to start.
Listed integrations include Zendesk, Freshdesk, HubSpot, ActiveCampaign, Salesforce, Microsoft Dynamics 365, Microsoft Teams, SharePoint, Calendly, Zapier, WhatsApp, Google Drive and Shopify. The internal AI agent works in Slack and Teams.
Yes. The site describes the customer service agent as trained on help center content, docs and past tickets. The plan comparison also lists support tickets as a knowledge source.
Yes. The site says the agent speaks in every language a business sells in, and multilingual responses are listed among the features. One customer testimonial cites multilingual capability as a reason for choosing it.
Wonderchat states it is GDPR compliant and AICPA SOC 2 certified, and it links to a GDPR Trust Portal and Security Portal. The Enterprise plan lists SOC 2 & HIPAA, so regulated teams should confirm requirements with sales.
It suits support and sales teams that want an AI agent grounded in their own documentation. The site highlights SaaS, e-commerce, education, finance, government, manufacturing and oil and gas. Small teams can start on the Free or Basic plan.