WotNot is a no-code AI agent and chatbot platform for support and lead generation across web, WhatsApp and SMS. Plans start at $29/month with a 14-day trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
WotNot is a no-code AI agent and chatbot platform designed to help organizations automate customer support, lead generation and sales workflows across multiple communication channels. The company was founded in 2018 and is headquartered in Ahmedabad, India, with an additional office in Delaware, USA.
It reports more than 3,000 customers, and its site names companies such as Merck, Domino Printing, Chicago Pneumatic, Brighton-Best and Amneal Pharma. The pitch is simple: businesses of all sizes should be able to automate conversations at scale without a development team, using a builder that grew out of an early prototype on Google Sheets.
WotNot describes a four-step lifecycle. First, you create a knowledge base by training the AI on content from websites, documents and other sources. Second, you build and deploy the agent, designing conversation flows with a drag-and-drop builder that includes action blocks and templates, then customizing the chat widget to match your brand.
Third, you monitor reports and optimize by tracking key performance indicators. Fourth, you expand the agent to more use cases and teams. Publishing is done across your website, WhatsApp, Facebook Messenger, SMS, Instagram or APIs, and the agent can connect to existing systems so conversations can create leads, tickets and bookings.
The core of the product is the no-code bot builder, paired with AI Studio for agents trained on your own content. Agents can respond in more than 80 languages, collect feedback after answers, ask qualifying questions, gather contact details for a CRM and book meetings. AI functions let an agent run actions through a language model, and HTTP requests let it fetch or push data in business apps.
Support workflows are covered too. Agents can create and manage tickets in a connected helpdesk and escalate chats to human agents, with Live Chat available on higher plans. The chat widget can be restyled with custom CSS, and a reporting section covers chatbot, AI, human agent, outbound and email activity.
WotNot is a no-code AI agent and chatbot platform for automating customer support, lead generation and sales conversations. Businesses build agents with a drag-and-drop builder or train them on websites and documents, then deploy them on channels such as web, WhatsApp and SMS.
WotNot lists Lite at $29 per month, Starter at $99 per month and Premium at $299 per month, all billed monthly. Enterprise pricing is custom. The site also mentions a 20% annual discount.
Yes. Lite, Starter and Premium each show a 14-day free trial. No permanent free plan appears in the pricing information.
WotNot supports web chat, WhatsApp, Facebook Messenger, SMS, Instagram, email and voice, and it offers an API for custom channels. The chat widget can also be placed in a mobile app through a web view.
It integrates with Salesforce, HubSpot, Zoho CRM, Zendesk, Freshdesk, Slack, Zapier, Make, Google Sheets, Airtable, Google Calendar, Outlook Calendar and Calendly. It also works with OpenAI, Google Gemini, Anthropic and Mistral models.
No. WotNot describes itself as a no-code platform with a drag-and-drop builder and templates. Developers can still use HTTP requests, webhooks and an API for more custom setups.
It can be. The Lite plan at $29 per month and the no-code builder lower the barrier to entry, and WotNot lists a Small Business solution page. Chat limits are modest on lower tiers, so high-volume businesses may need Starter or Premium.
WotNot was founded in 2018 and is headquartered in Ahmedabad, India, with an additional office in Delaware, USA. The company reports 28 employees and more than 3,000 customers.