Yapsody is an online event ticketing platform with reserved seating, 15+ payment gateways, white-label branding, and a mobile box office app. See pricing,…
Researched and fact-checked by Bartu Cavusoglu · Updated August 7, 2026
Yapsody is an online event ticketing and box office platform used by presenters to set up events, sell general-admission or reserved-seat tickets, and manage payments end to end. Organizers can build a customizable ticket store with interactive seat mapping, sell add-ons like merchandise, parking, and VIP packages, and collect payments through 15+ gateways including Stripe, PayPal, and Square. The platform includes a mobile Box Office app and dedicated scanning tools (YapScan, QuickScan) for on-site check-in, an advanced reporting suite covering sales, cash flow, tax reconciliation, and inventory, and fraud-prevention features such as an attendee blocklist to curb ticket scalping. A white-label tier lets organizers run the entire ticketing experience — store domain, e-tickets, receipts, and confirmation emails — under their own brand instead of Yapsody's. Yapsody reports over 100 million tickets sold, 40 million transactions processed, and 133,000+ events published across 50,000+ presenters, spanning casinos and resorts, concert venues, theaters, museums, festivals, and nonprofits, with support for 15 languages and 24/7 live human support.
Key Features
Interactive Reserved Seating — Build custom seating charts and let attendees pick their own seats through an interactive seat map during checkout.
Mobile Box Office App — Manage ticketing, refunds, and on-site promotions from a mobile app, with YapScan and QuickScan tools for gate scanning and check-in.
Advanced Reporting Suite — Sales dashboards, customer/attendee lists, global cash flow reconciliation, tax reconciliation, inventory, and postal-code reports for performance and financial tracking.
White-Label Branding — Run the ticket store on a custom domain with branded e-tickets, receipts, Apple Wallet passes, and confirmation emails sent from the organizer's own domain.
Multi-Gateway Payment Processing — Accept payments through 15+ gateways including Stripe, PayPal, and Square, with payouts sent directly to the organizer's account.
Fraud & Scalping Prevention — Attendee blocklist tools help organizers prevent ticket scalping and block known bad actors from purchasing.
Add-On & Upsell Sales — Sell merchandise, parking, VIP experiences, and bundled packages alongside standard event tickets.
Pros & Cons
Pros
No setup costs — pay-per-ticket pricing with no monthly minimum
White-label option for fully branded ticket stores, e-tickets, and emails
Broad payment gateway support (15+ options including Stripe, PayPal, and Square)
Deep reporting suite covering sales, cash flow, tax reconciliation, and inventory
Mobile Box Office app plus dedicated scanning tools for on-site check-in
Free for free events, with a 50% nonprofit invoice rebate
Cons
Reserved-seating events carry a higher per-ticket fee (98¢ + 2.49%) than general admission (59¢ + 1.75%)
White-label and enterprise pricing isn't publicly listed and requires a sales demo
Feature depth per plan tier is not fully transparent without contacting the vendor