ZenMaid Review, Pricing & Features

ZenMaid is maid service software for scheduling, booking, messaging and invoicing. Plans start at $19/month with a 14-day free trial. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Scheduling
Pricing
Subscription, from $19/month
Verified
Not yet
Last updated
October 26, 2026
Founded
2013
Headquarters
Palo Alto, California
SaaSZapier IntegrationSMBFree TrialSubscriptionMobile AppAutomationStripe Integration

What is ZenMaid?

ZenMaid is scheduling and business management software built specifically for residential cleaning companies. It covers scheduling, automated client and cleaner messages, online booking, invoicing, credit card payments and a mobile app for cleaners. The company positions it as a replacement for paper and pen, Google Calendar and Excel.

ZenMaid was started in April 2013 by Amar Ghose, who had launched a maid service called Fast Friendly Spotless in 2012. The company says it is made by cleaning business owners and has hired more than five more owners onto its team. Its site cites more than 3,000 cleaning service owners who switched to it.

How does ZenMaid work?

Owners create and edit jobs on a drag-and-drop calendar, with dispatch and map views available. Once a job is scheduled, clients and cleaners can be notified automatically by email and SMS. Templates cover appointment confirmations, reminders, on-my-way notifications and follow-ups after the clean.

Cleaners use a mobile app to check schedules, track time with one tap, and add photos and job notes. Clients can book through an instant booking form hosted on the owner's website or sent as a standalone link. Payments run through Stripe or Square, with cards stored on file.

Key features of ZenMaid

Core tools include scheduling with calendar, dispatch and map views, automated SMS and email templates, customizable booking forms, branded invoices with billing reminders, and payment history with client lifetime value. Card processing works through Stripe and Square.

Higher tiers add digital appointment checklists, cleaner GPS tracking in the mobile app, reports, payroll, and Spotfinder for placing new recurring customers. The top tier adds availability and paid-time-off tracking, service ratings, data export and Mailchimp and Zapier integrations. A cleaner SOS alert is included on every plan.

Key Features

Pros & Cons

Pros

  • Built specifically for residential maid services rather than general field service work.
  • Pricing is public and low, from $19 to $49 per month on month-to-month terms with no contract.
  • 14-day free trial with free import of client information and calendars.
  • Automated email and SMS confirmations, reminders and on-my-way notices cut manual follow-up.
  • Cleaner mobile app covers schedules, one-tap time tracking, photos and job notes.
  • Stripe and Square card processing with cards stored on file, plus branded invoicing.

Cons

  • Starter is capped at 40 appointments per month and blocks new appointments once the limit is reached.
  • SMS charges are not included in any plan price.
  • Payroll, reports, GPS tracking and checklists require Pro; ratings and Zapier require Pro Max.
  • Narrow focus on residential cleaning, and a QuickBooks integration is still marked coming soon.

Pricing

Frequently Asked Questions

What is ZenMaid?

ZenMaid is scheduling and business management software for residential maid services. It handles job scheduling, automated email and SMS messages, online booking forms, invoicing, card payments and a mobile app for cleaners.

How much does ZenMaid cost?

ZenMaid has three plans: Starter at $19 per month, Pro at $39 per month and Pro Max at $49 per month. SMS charges are not included in these prices. Plans are month to month with no contract.

Does ZenMaid have a free trial?

Yes. Every plan includes a 14-day free trial, and the site says there are no hidden fees or surprise bills. The trial and subscription can be canceled from account settings.

Who is ZenMaid best for?

ZenMaid is aimed at residential cleaning business owners, from new solo operators on Starter to established teams on Pro or Pro Max. It is designed for maid services and not for general-purpose service businesses.

What does ZenMaid integrate with?

ZenMaid works with Stripe and Square for payments. Pro Max adds Mailchimp and Zapier. A QuickBooks integration is listed on the Pro plan but is marked coming soon.

Can ZenMaid import my existing clients?

Yes. Owners can send client information in whatever form they have it, and the ZenMaid team formats and uploads it for free. Pro and Pro Max also include a free 1:1 transfer of contacts and calendar.

Do I own my client data in ZenMaid?

According to ZenMaid, its terms of service give it only the right to use client information to assist with your account. The company states owners own all data they keep in ZenMaid.

What happens when I reach the Starter plan limit?

Starter allows up to 40 appointments per month. After that, new appointments cannot be added for the month, and a message directs you to billing settings to upgrade to Pro or Pro Max.

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