Compare airfocus and Stonly on pricing, features, platforms, and ratings — both Product Management tools, Subscription vs freemium/subscription pricing to…
At a Glance
airfocus
Stonly
Primary category
Product Management
Product Management
Rating
Not documented
Not documented
Pricing model
Subscription
freemium/subscription
Starting price
Not documented
Free
Free plan
Not documented
Yes
Free trial
Not documented
Yes
Platforms
Web
Not documented
Team collaboration
Not documented
Not documented
AI features
Yes
Yes
Public API
Yes
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
airfocus
Professional — Contact sales monthly or annual
Enterprise — Contact sales monthly or annual
Stonly
Basic — Free N/A
Starter — $99-$124/month monthly or annual
Business — $199-$249/month monthly or annual
Enterprise — Custom annual
Pros & Cons
airfocus
Pros
Combines roadmapping, prioritization, OKRs, and feedback in one connected system
Multiple roadmap view types for different stakeholder needs
Backed by Lucid Software's resources following the 2025 acquisition
EU hosting option for data residency requirements
Cons
Pricing is not publicly listed and requires contacting sales
Enterprise features like SSO and portfolio dashboards are gated to the higher tier
Transition following the Lucid acquisition may bring product changes over time
Stonly
Pros
Reduces support ticket volume through effective self-service guides
Flexible deployment as embedded widgets, tooltips, or a full knowledge base
Strong help desk integrations with Zendesk, Freshdesk, and Front
Detailed analytics on guide performance and deflection
Free tier available for small-scale testing
Cons
Higher-tier plans can be expensive for smaller teams
Guide view limits on lower plans can be restrictive for high-traffic sites
Multilingual and white-label features are gated behind paid tiers
Building complex decision trees requires upfront content design effort
Enterprise features like SSO require custom sales conversations
Use Cases
airfocus
Product roadmapping — Build and share roadmaps across multiple view types for different audiences.
Portfolio management — Track dependencies and progress across multiple products and teams.
Customer feedback triage — Collect, organize, and act on customer feedback through a branded portal.
Stonly
Support ticket deflection — Customer support teams embed interactive guides on help center pages so customers can resolve common issues without contacting an agent.
Product onboarding walkthroughs — Product teams use Stonly guides as in-app tooltips to walk new users through setup and key features.
Agent-assisted troubleshooting — Support agents follow Stonly decision trees during live chat or phone conversations to standardize troubleshooting steps.