Compare ReviewTrackers and trustpilot on pricing, features, platforms, and ratings — both Reputation Management tools, Per-location subscription tiers (Data…
At a Glance
ReviewTrackers
trustpilot
Primary category
Reputation Management
Reputation Management
Rating
Not documented
Not documented
Pricing model
Per-location subscription tiers (Data Only, Starter, Essential) plus custom-quoted add-ons; most published prices require a custom quote from sales.
Freemium
Starting price
Plans reported to start around $49 to $89 per location per month (billed annually); exact pricing requires a custom quote
$99
Free plan
Not documented
Yes
Free trial
Not documented
Yes
Platforms
Web, iOS, Android
Mobile App
Team collaboration
Not documented
Not documented
AI features
Not documented
Not documented
Public API
Not documented
Yes
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
ReviewTrackers
Data Only — Custom quote monthly (custom)
Starter — From approximately $49-89 per location per month (custom quote) monthly, billed annually
Essential — Custom quote monthly, billed annually
Add-On Modules — Custom quote custom
trustpilot
No individual plan breakdown documented yet.
Pros & Cons
ReviewTrackers
Pros
Aggregates reviews from 100+ sources into one dashboard
Unlimited users included on Starter and Essential plans
AI-assisted responses save time on reputation management
Strong analytics and multi-location reporting
Flexible add-ons like local listings and rank tracking
Built for enterprise and franchise-scale reputation needs
Cons
Pricing is not fully transparent and often requires a custom quote
Per-location pricing can add up for large franchise networks
Competitor insights are locked behind the Essential tier
Learning curve for the full analytics suite
Mobile app capabilities are more limited than some competitors
Add-on modules are all separately priced
trustpilot
Pros
Very high brand recognition and consumer trust as an independent, widely-used review platform
Automated review invitations plus tools to respond to and engage with customer feedback
TrustBox widgets and star ratings can be embedded on-site and in ads to lift conversion
Tiered plans scale from small businesses ($99/mo Starter) up to custom enterprise deployments
Verified reviews and structured data can improve visibility, including emerging AI-recommendation signals
Analytics, reporting, and a large-scale review dataset via Trustpilot Data Solutions
Cons
Paid business plans start at $99/month per domain and rise steeply ($319, $799) for advanced features
Premium and enterprise capabilities require higher tiers or custom contracts
As an open platform, businesses cannot remove genuine negative reviews and must actively manage reputation
Full value depends on consistently inviting and responding to reviews over time
Use Cases
ReviewTrackers
Multi-location retail and franchise brands — Centralizes review monitoring and response across dozens or hundreds of storefronts from one dashboard.
Healthcare and dental practice groups — Helps practice groups track patient sentiment and respond to reviews consistently across locations.
Automotive dealership groups — Benchmarks dealership review performance against competitors and automates review generation after service visits.