Akkedli automates WhatsApp order confirmation for Shopify, WooCommerce, and EasyOrders stores, helping merchants cut COD cancellations with a unified chat…
Akkedli (أكدلي) is a WhatsApp-based order confirmation and customer communication platform built for e-commerce stores in Egypt and the wider Arab world. It connects to Shopify, WooCommerce, and EasyOrders (with Salla and Zid listed as coming soon) and automatically sends customers interactive WhatsApp messages with confirm/cancel buttons to verify orders — aimed squarely at reducing failed and returned cash-on-delivery (COD) shipments, a major pain point for MENA online sellers. Beyond order confirmation, Akkedli offers a unified WhatsApp Chat Hub so merchants can manage conversations from multiple WhatsApp numbers in one inbox, automated post-delivery follow-up messages to drive repeat purchases, approved-template WhatsApp marketing campaigns (subject to Meta's messaging policies), a bilingual (Arabic/English) dashboard, multi-member team access with permissions, and analytics/reporting on orders and messaging performance. Messaging runs on the official WhatsApp Cloud API (or Coexistence for eligible Meta accounts), and the company positions itself as the official Akkedli platform, warning customers against look-alike sites. Founded in 2024 and headquartered in the MENA region, Akkedli targets online store owners, COD-heavy merchants, and agencies managing WhatsApp/orders for multiple client stores.