Aria is a bilingual AI receptionist that answers calls and chat 24/7 and books appointments. Plans start at $59/mo CAD with a 7-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Aria is a bilingual AI receptionist for small businesses, sold through heyaria.ca and built in Montreal. It answers phone calls and website chat, books appointments, takes messages, and captures leads in English and French at any hour. The company positions it as a lower-cost alternative to a human receptionist, which it says typically costs $35,000 to $45,000 a year.
Unlike a generic chatbot, Aria is trained on a business's own services, pricing, policies, and tone, drawn from its website and details the owner provides. Calls, texts, and chats flow into one inbox with summaries. The stated mission is that no business should lose a customer because it could not answer the phone.
A business enters its website on the homepage and Aria builds a preview in about a minute, with no email or signup. After subscribing, the business receives an Aria phone number and forwards its existing line to it. It keeps its current number and can forward all calls or only overflow and after-hours calls.
Aria answers, handles routine requests, and sends the owner a summary. The dashboard Home screen surfaces what needs a person: callbacks, booking requests, and calls put through. The owner can review transcripts, adjust responses, and see changes take effect immediately, with no support ticket.
The core is a voice receptionist and website chat agent sharing one knowledge base. Aria books into Google Calendar, Calendly, or Acuity, takes messages with custom questions, filters spam calls, and answers in the caller's language, switching mid-call if needed. Owners define emergency rules, and urgent matters are escalated by SMS, email, or phone.
The dashboard includes an inbox with summaries and transcripts, a calendar where unconfirmed time requests wait for approval, and Insights written as plain sentences before charts. Higher plans add texts during calls, call recordings kept for 90 days, handoff alerts for hot leads, training files, custom voices, and a white-label widget.
Aria is a bilingual AI receptionist for small businesses, built in Montreal. It answers phone calls and website chat, books appointments, takes messages, and captures leads in English and French.
Plans are billed in CAD: Starter at $59/mo, Pro at $189/mo, and Premium at $389/mo. Enterprise pricing is custom. Annual billing lowers these to $49, $159, and $329 per month, and there is no setup fee.
Yes. Every plan starts with a 7-day free trial with Pro-level features and no credit card required. During the trial you test Aria from your dashboard using browser test calls and website chat.
Yes. Aria answers in English and French, detects which language the caller uses, and can switch mid-call. Both languages are included on all plans at no extra cost.
Aria books appointments through Google Calendar, Calendly, and Acuity, and uses Google Business Profile data for hours and location. Zapier, Slack, HubSpot CRM, and QuickBooks are listed as coming soon.
No. You keep your existing business number and set up call forwarding to your Aria number. You can forward all calls or only overflow and after-hours calls, depending on what your carrier supports.
Aria pauses until your next billing cycle. You can add a minute pack at any time or turn on auto top-up with a monthly spending cap. The company says moving up a plan is better value if you regularly go over.
Aria is designed for small businesses and lists industries such as dental, trades, real estate, restaurants, spas, legal, and veterinary. The Starter plan covers answering, booking, and message taking at $59/mo CAD.