Chariot Review, Pricing & Features

Chariot is moving company software with CRM, dispatch, AI voice, and digital bills of lading. Pricing starts at $293/month with unlimited users.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
CRM
Pricing
Subscription, from $293/month
Verified
Not yet
Last updated
October 26, 2026
Headquarters
New York City
SaaSSMBSubscriptionWorkflow AutomationAutomationVoice AIReportingAI

What is Chariot?

Chariot is software built only for moving companies. It is made by Chariot Software Inc., a technology company based in NYC whose entire focus is moving software. The product combines a CRM, estimates, scheduling, dispatch, move-day paperwork, payments, and reporting, so a moving business does not need separate calendars, spreadsheets, and paper forms to run its day.

The company describes itself as an engineering-first team that works with moving experts on each feature. Its homepage claims a 5.0 rating and the title of number one rated moving CRM, which is the company's own statement. It also says hundreds of moving companies use the product, and that every plan includes unlimited users.

How does Chariot work?

The workflow starts with the lead. A web form collects details, the AI Voice Assistant answers calls the team misses, and intake tools such as video surveys and AI video and voice inventory help staff build an estimate quickly. Two-way texting, automated follow-ups, and lead nurturing then keep each opportunity moving toward a booking.

Once a job is booked, staff check capacity, assign movers and trucks, and dispatch crews, with Google Calendar sync. On move day, crews use the Mover Hub, digital move contracts, time tracking, and damage photos. Closing out a job updates payroll data and reports, supports invoicing and claims, and can trigger review and referral requests.

Key features of Chariot

The AI and automation tools set Chariot apart from basic scheduling software. The AI Voice Assistant handles calls that would go unanswered, and AI-generated inventory uses video and voice dictation to speed up estimates. The Automation Engine offers dozens of customizable automations that send estimates, alert the team, and follow up with customers.

Marketing and reporting are built in. The Ads & Marketing platform traces each lead and booked job to its source and manages Google Ads, including automated offline conversions. Insights & Reporting pulls data on sales, movers and payroll, and forecasts, and lets users export any dataset. Storage management with automated billing is also available.

Key Features

Pros & Cons

Pros

  • Covers the full moving workflow in one product, from lead capture through payments and reporting.
  • Unlimited office and crew users and unlimited two-way texting are included in the listed price.
  • AI Voice Assistant and AI-generated inventory address missed calls and slow estimates.
  • Free data migration and white-glove onboarding, with support offered seven days a week.
  • Lead and revenue attribution plus Google Ads management tie marketing spend to booked jobs.
  • Multi-site support with rolled-up or single-site reporting.

Cons

  • Pricing starts at $293 per month and depends on company size, so final cost needs a conversation with the company.
  • No free plan or self-serve free trial is described; buyers are directed to book a demo.
  • Built only for moving companies, so it does not suit other field service businesses.
  • Billing is quarterly or annual, which means a longer upfront commitment than monthly plans.

Pricing

Frequently Asked Questions

What is Chariot?

Chariot is software for moving companies that combines a CRM, estimates, scheduling, dispatch, digital bills of lading, payments, and reporting. It also includes an AI Voice Assistant, an Automation Engine, and a marketing platform. It is made by Chariot Software Inc., based in NYC.

How much does Chariot cost?

Pricing starts at $293 per month, paid quarterly or annually, and is based on the size of the company. The company asks buyers to talk to its team to confirm pricing for their moving business.

Does Chariot have a free trial?

The pages reviewed do not mention a free trial or free plan. Visitors can schedule a demo or watch a preview of the product.

What does Chariot include in its price?

The listed plan includes unlimited office users, unlimited crew users, unlimited two-way texting with customers, unlimited access to core features, and white-glove onboarding and support. The site says there is no extra charge for texting or support.

Does Chariot integrate with QuickBooks?

Yes. Chariot syncs invoices, charges, and payments to QuickBooks. It also syncs with Google Calendar, manages Google Ads, and lists a LiveSwitch integration.

Can Chariot handle multiple locations?

Yes. The company says it has multi-site solutions for managing several locations, including rolled-up and single-site reporting.

Can I move my data from another moving software?

Yes. Chariot offers free data migration from your old moving software so you are not starting from scratch. Customer quotes on the site mention switches from SmartMoving, Supermove, and MoveItPro.

Who is Chariot best for?

Chariot is aimed at moving companies of any size, from small operators to larger multi-location businesses. It suits teams that want sales, dispatch, crew, and back-office work in one system with hands-on onboarding.

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