Claimable is a cloud-based claims management platform built for organizations that handle claims as part of their business, including insurance companies and third-party administrators, in-house corporate claims teams, property and repair contractors, logistics and shipping companies, retailers processing warranty claims, and HR or fleet teams managing incident reports. Founded in 2009, Claimable has expanded into North America since 2013 and Australia/New Zealand since 2015, with region-specific pricing, support hours, and public holiday recognition for each market.
The platform centralizes claim records, documents, and communication so teams can move away from spreadsheets and email threads. It includes tools for filtering and reporting on claims, categorizing and tracking risk, generating automated email and document templates, and managing tasks and reminders tied to each case. Claimable also offers a REST API and a Zapier integration so claims data can sync with other business systems, and it supports SAML SSO on its Established plan.
Claimable is sold as a per-user monthly subscription across three published tiers (Startup, Growth, and Established), with a 14-day free trial, no setup fees, and volume discounts for teams over ten users. The company's security pages reference SOC 2-aligned practices and GDPR-related data handling.
Key Features
Unlimited Claims File Storage — Centralized storage for claim files, documents, and communication so nothing is scattered across email or spreadsheets.
Custom Filtering & Reporting — Filter claims by custom criteria and build reports, including reports scheduled to send daily, weekly, or monthly.
Task Management & Reminders — Assign tasks and reminders tied to individual claims to keep case handling on schedule.
Automated Email & Document Templates — Generate and send claim-related emails and documents automatically from templates.
REST API & Zapier Integration — Connect Claimable to other business systems via a REST API or Zapier, with no-code workflows for teams and direct API access for developers.
Role-Based Access Controls — Control what each team member can see and do within Claimable based on their assigned role.
SAML Single Sign-On — Available on the Established plan, letting users sign in through your identity provider.
Data Export — Export claims data to Excel or CSV for use in other systems or offline reporting.
Pros & Cons
Pros
Offers a 14-day free trial with no setup fees, so teams can test the platform on real claims before committing to a subscription.
Provides a REST API and a Zapier integration, making it possible to connect claims data to other business systems without custom development.
Publishes dedicated security and compliance information (SOC 2-aligned practices, GDPR handling, SAML SSO on the Established plan), which matters for teams handling sensitive claimant data.
In continuous operation since 2009, with region-specific support and pricing for UK, North American, and Australia/New Zealand customers.
Cons
Deeper workflow customization beyond the pre-defined plan configurations requires contacting Claimable's team directly rather than self-serve setup.
Pricing is charged per user per month, which can become a meaningful recurring cost for larger claims teams as headcount grows.