Cognitive Calls automates inbound and outbound phone and web calls with voice AI. Free trial, paid plans from $15/month. See features and pricing.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
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Cognitive Calls is a voice AI platform that automates incoming and outgoing phone calls and web calls. A business can set up an AI phone support agent or schedule calls to thousands of phone numbers. It is built by Artificial Platforms, Inc. and targets conversations that normally need a person on the line.
The homepage lists a latency of 600ms and describes the goal as human-like conversation using machine learning and natural language processing. It presents the product as more than a voice bot, with end-to-end task automation and integrations so that calls lead to finished work such as bookings, survey answers or reminders.
Teams assign phone numbers, import or sync contacts, and manage scheduled calls from one platform. Inbound agents answer support lines, draw on knowledge bases and route calls to departments. Outbound campaigns call contact lists for surveys, reminders and follow-ups. Voice interfaces can also be added to software through phone, web or mobile apps.
After a call, the platform can run custom evaluations and use large language models to extract information from the conversation. It also provides sentiment analysis and call or contact scoring. Custom functions and webhooks connect the agent to other systems, and a playground and short demo video let buyers see the product before setting anything up.
Call management covers phone number assignment, contact import or sync, and scheduled calls. Customer interaction features include interactive support agents, advanced call routing and knowledge base integration. For reporting, teams can monitor campaigns in real time and generate detailed reports, with integrations such as Segment and Google Analytics.
Product teams can embed audio-video features into websites or apps using WebRTC, with customizable branding. Security and privacy tools cover opt-out management and removal or anonymization of end-user data on request. The site also states that call recordings, transcripts and evaluated results are stored for quality assurance and to prevent misuse.
Cognitive Calls is a voice AI platform that automates incoming and outgoing phone and web calls. Businesses use it for support, scheduling, surveys, follow-ups, reminders and in-app voice assistants. It is made by Artificial Platforms, Inc.
The pricing page lists Hobby at $15 per month, Freelancer at $30, Startup at $60 and Enterprise at $90. A monthly/annual toggle is shown, but annual prices do not appear in the page text. The page does not explain how call credits apply to each plan.
Yes. The homepage offers a free trial with 500 credits, about 10 minutes of calling. It has no time limit and does not require a credit card.
Listed uses include customer and technical support, appointment scheduling, surveys, RSVP collection, sales and recruiting follow-up, debt collection, telehealth check-ins, reminders and alerts. It can also power voice assistants in apps, drive-through systems, vehicles and robots.
The site mentions CRM, appointment scheduling and survey software integrations without naming vendors. Segment and Google Analytics are named for analytics and reports. Custom functions and webhooks are available for other connections.
Yes. The homepage has a playground and a form where the AI agent calls you. The demo is a dental office agent that handles appointment scheduling and FAQs, and it can send a call evaluation by email if you ask.
The site states it stores call recordings, transcripts and evaluated results for quality assurance, analysis and misuse prevention, and that it does not sell your information. The platform includes tools to manage opt-outs and to remove or anonymize end-user data on request.
It can be, since the entry plan is $15 per month and the free trial needs no credit card. The company says it is designed for non-technical business users. Small teams should confirm how credits and minutes are billed, since the pricing page does not spell this out.