Coldi is a managed voice AI agent service for fintech teams. Managed plan from $1,500/month plus setup fee and minute packages. See features and pricing.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Coldi is a managed voice AI agent platform for fintech and sales teams. It builds, integrates and runs AI voice agents that handle inbound and outbound calls, including lead qualification, database reactivation, customer service, payment reminders and live transfer to a human rep. It is developed and operated by COLDI LABS LTD, an Israeli company founded by Or Goldshmidt and Ilia Ronin.
Unlike developer toolkits such as Vapi, Retell or ElevenLabs, where the buyer's engineers assemble the language model, voice, telephony and compliance logic, Coldi delivers the full operation as a service. Its team sets up telephony, writes and tests scripts, connects the CRM and keeps optimizing after launch, so no engineering team is needed on the client side.
Coldi agents run on Campaign Brain, which the company describes as its own orchestration layer for AI calling. It schedules calls in each lead's time zone, manages retries and local caller ID, selects the language and script, applies calling rules, routes and transfers calls, and syncs every outcome to the client's CRM.
Setup takes three steps. The client signs the Service Order and pays, then provides CRM, telephony and lead list access within 7 days. Coldi builds, scripts, voices and tests the agent on real leads, and the first campaign is ready in about 7 business days. Afterward, the platform shows calls, analytics, agents, campaign performance and leads.
Coldi sells named agents built for single jobs. Insurance examples include the Policy Renewal Bot, Quote Follow-up Bot, KYC / Document Reminder Bot, Retention / Win-back Bot and FNOL Intake Bot. Trading platforms, debt collection and digital banking each have their own set, and custom agents are built on request around a client's business logic and brand voice.
Inbound agents answer every call 24/7 and route by intent rather than an IVR menu, passing captured context to the human. Outbound features include time zone scheduling, automatic retries within legal calling hours, answering machine filtering and local caller ID. Agents speak more than 30 languages, and the AI Quality Control add-on audits 100% of interactions for script compliance and data accuracy.
Coldi is a managed voice AI agent platform for fintech and sales teams. It builds, integrates and runs AI agents that handle inbound and outbound calls, including lead qualification, payment reminders and database reactivation. It is developed by COLDI LABS LTD.
Coldi charges a one-time setup fee of $1,500 to $3,000, then a plan: Managed at $1,500 per month with a 3-month minimum, or Self-Service at $0 per month. Minutes are bought in packages starting at 15,000 minutes for $6,000 ($0.40 per minute).
The sources do not mention a free trial. They do show a $0 per month Self-Service plan, but it still requires the setup fee and a minutes package. Coldi offers a demo through its Book a Demo button.
Coldi connects to Salesforce, HubSpot and Zendesk, Google and Microsoft calendars, and trading back offices including MT4 and MT5. It works with VoIP providers such as Voiso, 3CX and Twilio SIP, or with Coldi's own telephony.
Most clients go live with their first campaign in about 7 business days after sending CRM, telephony and lead list access. In that time Coldi builds, scripts and voices the agent and tests it on the client's real leads.
Those platforms are toolkits that a buyer's engineers assemble. Coldi delivers the full operation as a managed service, including telephony, scripts, CRM connection, calling regulations and ongoing optimization.
Yes. Agents introduce themselves as a virtual assistant at the start of every call. They then hold a natural conversation and transfer the caller to a human when needed.
Coldi states that COLDI LABS LTD is ISO 27001 and GDPR certified and listed on the CSA STAR registry. Agents verify identity before discussing account details, and every call is recorded and logged to the CRM.