cratejoy Review, Pricing & Features

Cratejoy helps merchants run subscription box businesses with billing, shipping, and marketplace tools from $24.99/mo. See pricing, features, and FAQs.

Category
Ecommerce
Pricing
Cratejoy charges sellers a monthly platform fee plus per-transaction fees: a Marketplace-only plan starting at $24.99/month + 1.25% + $0.10 per transaction and referral fees, or a Custom Website plan starting at $59/month + transaction fees (sell.cratejoy.com/pricing). No free-forever tier is published.
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Last updated
August 6, 2026
SaaSSMBSubscription

Cratejoy is a subscription-commerce platform built specifically for subscription-box businesses. On the seller side (sell.cratejoy.com), merchants get a dashboard for managing recurring billing, cancellations, and skip-renewal requests, a customizable HTML/CSS storefront, automated tax and shipping-rate calculation, and label printing through carrier integrations. Analytics cover churn, lifetime value, and cash flow, alongside conversion-funnel and traffic-source reporting with CSV export and API access. Marketing tools include refer-a-friend campaigns and customizable coupons. Sellers can also list on Cratejoy's own consumer marketplace (cratejoy.com), where shoppers browse curated subscription boxes across categories like beauty, food, books, and wellness. Cratejoy reports more than 25,000 merchants on its platform and says its marketplace draws over 4 million monthly page views and 30,000+ monthly transactions.

Key Features

Pros & Cons

Pros

  • Purpose-built for subscription-box commerce, with recurring billing, skip/cancel management, and coupon tools included
  • Marketplace listing option gives new sellers built-in discovery traffic (Cratejoy cites 4M+ monthly page views and 30,000+ monthly transactions)
  • Connects to established payment and shipping tools, including Stripe, ShipStation, and Pirate Ship
  • Subscription-specific analytics track churn, lifetime value, and cash flow alongside standard traffic reporting

Cons

  • Both plans layer per-transaction fees on top of the monthly fee (1.25% + $0.10 plus referral fees on the marketplace plan), which can add up for low-margin sellers
  • The public pricing page only fully details two plans; its 'Cratejoy All-in-One' offering is mentioned without published pricing or a full feature list
  • Storefront customization is HTML/CSS based rather than a modern drag-and-drop builder

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