donorbox Review, Pricing & Features

See how Donorbox's donation forms, recurring giving, peer-to-peer, and membership tools work, plus a full breakdown of its free-plan platform fees vs. Pro and…

Category
CRM
Pricing
Freemium — free Standard plan with a 2.95%-3.95% platform fee plus payment-processor fees; paid Pro plan at $150/mo (1.75%-2% fee); custom-priced Premium plan (1.6%-2% fee)., from $150 /mo
Verified
Not yet
Last updated
August 6, 2026
IntegrationsSaaSPaidZapier IntegrationSOC 2 CompliantStripe IntegrationAINonprofit

Donorbox is a donation and fundraising management platform built specifically for nonprofits, charities, schools, and religious organizations. Founded in 2014 and headquartered in Alexandria, VA, the company reports that its platform has helped over 100,000 organizations raise more than $4 billion across 300,000+ campaigns in 96+ countries. At its core, Donorbox provides embeddable donation forms and hosted donation pages that support one-time and recurring gifts, plus a suite of adjacent fundraising tools: peer-to-peer fundraising, crowdfunding campaigns, membership programs with custom tiers, event ticketing with automated tax receipts, and a QuickDonate donor portal that lets returning donors give again with saved payment details. The platform accepts payments via Stripe and PayPal, and also supports crypto and stock donations, Venmo, Apple Pay, and 52+ currencies. A donor CRM tracks donor profiles, giving history, and communications, and the product integrates with major nonprofit CRMs (Salesforce, Blackbaud, Bloomerang, Kindful, and others), email tools (Mailchimp, Constant Contact, ActiveCampaign), accounting software (QuickBooks, Xero), and general automation via Zapier and a public API. Security and compliance claims on Donorbox's site include PCI DSS compliance, SOC 2, two-factor authentication, and SSO. Donorbox is free to start on its Standard plan, which charges a platform fee on top of standard payment-processor fees; paid Pro and Premium plans lower the platform fee and add features like advanced form customization, analytics, receipt rebranding, and dedicated support.

Key Features

Pros & Cons

Pros

  • Free Standard plan with no monthly fee — organizations only pay a platform fee plus standard payment-processing fees
  • Broad feature set beyond basic donation forms: recurring giving, crowdfunding, peer-to-peer, memberships, and event ticketing all in one product
  • Deep integration list for nonprofit-specific tools, including CRMs like Salesforce, Blackbaud, and Bloomerang, plus Zapier and a public API for custom workflows
  • Supports a wide range of payment methods (Stripe, PayPal, Apple Pay, Venmo, crypto, and stock donations) and 52+ currencies
  • Security/compliance claims include PCI DSS, SOC 2, two-factor authentication, and SSO on higher plans

Cons

  • Platform fees (2.95%–3.95% on the free Standard plan) are layered on top of separate Stripe/PayPal processing fees, which can add up for high-volume fundraising
  • Lowering the platform fee requires upgrading to the $150/mo Pro plan or a custom-priced Premium plan — there is no low-cost paid tier in between
  • Premium plan pricing is not publicly disclosed, making it harder to budget for larger organizations without contacting sales
  • Add-ons like the Live Kiosk device ($80–$820/yr) and Text-to-Give ($19–$50/mo) are priced separately from the core plans

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