Doozy Order Protection is a free WooCommerce plugin offering at-checkout shipping protection against loss, damage, and theft. See features, pricing model, and…
Category
Ecommerce
Pricing
Free (revenue share)
Verified
Not yet
Last updated
August 7, 2026
SaaSWordPress IntegrationFree PlanSMB
Doozy Order Protection is a shipping-protection add-on for WooCommerce stores. Merchants install it as a free WordPress plugin, which adds a single checkbox at checkout so customers can opt in to protect their order against loss, damage, and theft. Once a customer opts in, coverage activates immediately for 30 days from the purchase date.
If something goes wrong, customers file a claim through Doozy's own online claims portal (no account creation required — just an email address and order number). Claims are typically resolved within 24–48 hours, and straightforward cases such as a package marked delivered but never received are often processed the same day. Customers can choose between a refund to their original payment method or a reorder of the affected items, and can flag only the specific items impacted if a claim involves part of an order.
For merchants, there is no monthly software fee — Doozy instead uses a revenue-share model where the store earns a percentage of the protection fee customers pay at checkout (shown to customers as a small fee calculated from order value, e.g. $2.99 on a $49.99 order). Merchants manage their program through a separate login portal (merchants.doozyorderprotection.com) that shows protected order counts and revenue earned. The plugin is built to work with both classic and block-based WooCommerce checkouts across theme types, and supports multi-currency stores with customizable checkout branding.
Key Features
Checkout Opt-In Protection — Single-checkbox opt-in at WooCommerce checkout that activates order protection immediately.
30-Day Coverage Window — Every protected order is covered against loss, damage, and theft for 30 days from the date of purchase.
Self-Service Claims Portal — Customers file and track claims by email and order number only, with no account sign-up required.
Fast Claims Resolution — Most claims are resolved within 24-48 hours, with straightforward cases often processed the same day.
Refund or Reorder Choice — Customers choose between a refund to their original payment method or a reorder of the affected items, including partial-order claims.
Merchant Revenue Share — Free to install with no monthly software fee; merchants earn a share of the protection fee customers pay at checkout.
Merchant Dashboard — A separate merchant login portal shows protected order counts and revenue earned.
Multi-Currency & Theme Support — Works with classic and block-based WooCommerce checkouts across theme types, with multi-currency support and customizable branding.
Pros & Cons
Pros
Free to install with no monthly software fee — merchants earn a revenue share instead of paying for the plugin
Single-checkbox checkout opt-in keeps setup and implementation friction low for WooCommerce stores
Customers can file and track claims directly through a self-service portal without merchant involvement, reducing support load
Works with both classic and block-based WooCommerce checkouts across different themes
Cons
Limited to WooCommerce stores only — no mention of Shopify, Magento, or other e-commerce platform support
No public pricing page or fee schedule beyond a single illustrative example, making revenue-share economics hard to estimate upfront
Minimal public company information (no team, funding, or founding date disclosed) limits third-party trust signals
No customer testimonials, case studies, or third-party reviews published on the site