GreyOrange's Commerce One platform (GreyMatter, gStore, gNetwork) uses AI to orchestrate robots and inventory for omnichannel retail fulfillment.
GreyOrange builds Commerce One, an AI-driven orchestration platform for warehouse and retail fulfillment made up of three components. GreyMatter coordinates people, robots, and systems inside a warehouse, running what the company describes as over 1 million optimizations per minute to sequence picking, packing, and replenishment work. gStore is an in-store inventory and replenishment solution that uses RFID technology to keep retail store inventory accurate in real time. gNetwork adds supply-chain visibility and execution across the broader distribution network.
GreyOrange positions its orchestration layer as vendor-agnostic, meaning it can coordinate autonomous mobile robots (AMRs) and other warehouse hardware from multiple manufacturers rather than locking customers into a single robot vendor. The company states it has more than 100,000 active agents (robots and connected devices) deployed globally.
Published customer stories on greyorange.com describe deployments with H&M brand COS (turning stores into experience zones with gStore), a fashion retailer reaching 98% inventory accuracy with gStore, pharmacy chain Farmacia Tei, Apotek Hjärtat (doubling fulfillment productivity with AMRs), and Sodimac (described as the world's largest pallet-moving AMR installation). GreyOrange's stated target customers are large retailers and third-party logistics (3PL) providers across apparel, grocery, electronics, and general merchandise who need to manage e-commerce and omnichannel fulfillment, peak-season demand, returns processing, and in-store replenishment at scale.