Helpisto is an AI customer support platform with chat widgets, live agent inbox, appointment scheduling, and a 24/7 AI phone secretary. Free plan available.
Category
Customer Support
Pricing
Helpisto offers a free-forever tier plus paid Free/Pro/Enterprise monthly subscriptions ($0/$29/$99), with 20% off on annual billing and a separate $299/month 24/7 AI Secretary phone-answering add-on.
Verified
Not yet
Last updated
August 6, 2026
Founded
2024
AI AgentsFree TrialAutomationAPIChatbotMultilingualVoice AIAI
Helpisto is an all-in-one AI customer support platform built for growing businesses that want to automate customer interactions without adding headcount. At its core is a customizable AI chatbot widget that can be trained on a company's own content via Q&A pairs, uploaded documents, or an automatic website crawler, so it keeps answering accurately as a site changes. When a conversation needs a human touch, teams can take over instantly from a live agent inbox that shows chat history and visitor details.
Beyond web chat, Helpisto offers appointment scheduling with automated confirmations and reminders, multi-language support, voice message collection, and quick-reply templates. An optional 24/7 AI Secretary add-on answers phone calls, books appointments, and qualifies leads for businesses such as clinics, salons, and home-service companies. The platform also includes conversation analytics, webhook/API integrations with tools like Slack and Zapier, and security controls such as encryption, IP blocking, and audit logs. Helpisto offers a free plan and a 7-day free trial of its Pro tier with no credit card required.
Key Features
AI Chatbot Widget — Embed a customizable AI chat widget on any website in minutes, matched to your branding, running 24/7.
AI Training & Knowledge Base — Train the AI with Q&A pairs, imported website content, or uploaded documents so it answers accurately.
Live Chat Inbox — Take over any AI conversation in real time, with full chat history and visitor details.
Appointment Scheduling — Built-in calendar with automated email confirmations and reminders for bookings.
AI Secretary (24/7) — Optional add-on providing an always-on AI phone receptionist that answers calls, books appointments, and qualifies leads.
Webhook & API Integration — Connect Helpisto to CRM tools, Slack, Zapier, and custom systems via webhooks and a documented API.
Pros & Cons
Pros
Combines AI chat, live agent handoff, and appointment scheduling in one dashboard, reducing the need for separate tools.
Optional 24/7 AI Secretary can answer phone calls and book appointments, useful for phone-heavy businesses like clinics and salons.
Free plan and a no-credit-card 7-day Pro trial make it easy to evaluate before paying.
Cons
Founded in 2024, so it has a limited public track record compared to more established customer-support platforms.
Free plan is capped at 1,000 conversations per month and only 1 AI agent, requiring an upgrade for growing support volume.
The AI Secretary phone-answering feature is a separate $299/month add-on rather than included in the core plans.