Highrise is a simple CRM by 37signals (Basecamp) for tracking leads and follow-ups. See features and integrations -- note: closed to new signups since 2018.
Researched and fact-checked by Bartu Cavusoglu · Updated August 6, 2026
Highrise is a simple, no-frills CRM built by 37signals (the makers of Basecamp) to help small teams and freelancers track leads, log notes and emails, and stay on top of follow-ups without a steep learning curve. It centralizes contact details, communication history, tags, and custom fields in one place, and lets teams set reminders, assign leads, and send bulk emails with open/click tracking. Highrise integrates with dozens of third-party tools across accounting, email marketing, forms, live chat, and reporting, and ships with native iOS and Android apps for managing contacts and tasks on the go. Highrise stopped accepting new signups on August 20, 2018; it now serves its existing customer base only, though 37signals has committed to keeping the platform secure, reliable, and fast indefinitely for current users.
Key Features
Lead & Contact Management — Centralized notes, email history, tags, and custom fields for every lead and contact.
Follow-Up Reminders — Quick follow-up creation with email/SMS reminders and recurring reminder scheduling.
Group Inbox — Shared team inbox for routing and prioritizing lead responses.
Bulk Email with Tracking — Send bulk emails with open and click tracking, plus a template library.
Pipeline & Activity Reporting — Deal and case tracking with pipeline and activity reports across teams.
Mobile Apps — Native iOS and Android apps for managing contacts, notes, and tasks on the go.
Pros & Cons
Pros
Simple, minimal-learning-curve interface for tracking leads and follow-ups
Built and maintained by 37signals (Basecamp), with a strong reliability track record
Broad range of third-party integrations across accounting, email marketing, and support tools
Native iOS and Android apps for mobile access
Group inbox and bulk email with open/click tracking simplify team follow-up
Cons
No longer accepting new signups (closed since August 20, 2018) -- inaccessible to prospective customers
Current pricing is not publicly disclosed since new sign-ups are closed
Feature set is basic compared to modern CRMs -- no built-in AI or advanced automation
Appears to be in maintenance mode rather than actively adding new features