humaninterest Review, Pricing & Features

Human Interest offers automated 401(k) and 403(b) plan administration for small and mid-sized businesses, with payroll integrations, compliance handling, and…

Category
HR
Pricing
Paid, from $10,000
Verified
Not yet
Last updated
August 7, 2026
IntegrationsSaaSSMBEnterpriseTestingReporting

Human Interest is a retirement benefits platform that helps small and medium-sized businesses set up and administer 401(k) and 403(b) plans for their employees. The platform automates plan administration by syncing with 600+ payroll providers to process contributions and eligibility changes, and provides fiduciary oversight for fund selection and monitoring. It handles compliance work including IRS Form 5500 filings, required participant notices, and DOL audit defense, and its team manages loan and distribution approvals along with employee education. Human Interest also runs a Registered Investment Adviser subsidiary, Human Interest Advisors LLC, and markets a Customer Experience Guarantee and a Price Match Guarantee as service commitments. Additional named offerings include (k)ickstart, a cash-back incentive for lower-wage employees, Audit Relief for reducing CPA audit costs, and Rollover Concierge for consolidating employees' prior retirement accounts.

Key Features

Pros & Cons

Pros

  • Tiered pricing plans (Essentials, Complete, Concierge) with zero transaction fees for employers and employees
  • Payroll integration with 600+ providers automates contribution processing and eligibility syncing
  • Compliance handling includes IRS Form 5500 filing, ERISA fidelity bonding, and DOL audit defense coverage
  • Backed by a Price Match Guarantee and a published Customer Experience Guarantee

Cons

  • A one-time setup fee (noted as up to $499) may apply on the Concierge tier
  • Advisory and recordkeeping fees are asset-based percentages on top of the monthly base and per-employee fees
  • The entry-level Essentials tier excludes fiduciary services and IRS Form 5500 filing, which require upgrading to Complete or Concierge

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