iterochat Review, Pricing & Features

IteroChat is an AI-powered customer support chatbot built to resolve routine support inquiries instantly while keeping a human team in the loop for anything complex. The platform crawls a company's existing knowledge base and website content to ground its answers, responds in the customer's own language (including code-mixed languages like Banglish), and can reply in under two seconds. When a query falls outside the bot's confidence, IteroChat hands the conversation off to a human agent along with a context summary so the agent isn't starting from scratch. Beyond the core chatbot, IteroChat includes an analytics dashboard that tracks resolution rates, sentiment, and topic clustering, plus a customizable widget, GDPR-oriented data handling, and a WordPress plugin for easy embedding. It is built by Iterosys and is aimed at growing businesses and enterprises that need always-on, multilingual support coverage without scaling a large support team.