IteroChat is an AI customer support chatbot that answers in multiple languages, crawls your knowledge base, and hands off to humans when needed. See pricing,…
Researched and fact-checked by Bartu Cavusoglu · Updated August 7, 2026
IteroChat is an AI-powered customer support chatbot built to resolve routine support inquiries instantly while keeping a human team in the loop for anything complex. The platform crawls a company's existing knowledge base and website content to ground its answers, responds in the customer's own language (including code-mixed languages like Banglish), and can reply in under two seconds. When a query falls outside the bot's confidence, IteroChat hands the conversation off to a human agent along with a context summary so the agent isn't starting from scratch. Beyond the core chatbot, IteroChat includes an analytics dashboard that tracks resolution rates, sentiment, and topic clustering, plus a customizable widget, GDPR-oriented data handling, and a WordPress plugin for easy embedding. It is built by Iterosys and is aimed at growing businesses and enterprises that need always-on, multilingual support coverage without scaling a large support team.
Key Features
Everything you need for AI support, in one platform. —
One platform, every part of support. —
AI chatbot with grounded answers —
Human handoff —
Multilingual, including code-mixed —
Knowledge base —
Live chat inbox —
Analytics and insights —
Secure and hallucination-resistant —
Built to resolve, not just to reply. —
Native code-mixed multilingual —
Flat-rate, predictable pricing —
Pros & Cons
Pros
Multilingual support, including code-mixed languages like Banglish, is a differentiator most support chatbots lack
Automatic knowledge-base crawling reduces manual setup work
Human handoff includes a context summary rather than dropping the customer into a cold queue
Flat monthly pricing per reply volume rather than per-conversation billing, which is easier to budget
Cons
Free plan is capped at roughly 100 AI replies/month, which will be too limited for most real support volume
Reply-volume caps mean unexpected spikes in support requests can push a team into overage or a plan upgrade
Multilingual claims are hard to independently verify without hands-on testing across languages