Klutch is an internal knowledge base with a company wiki and canned responses. Free plan available, paid plans from $5 a month. See features and integrations.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Klutch is an internal knowledge base for teams that want to collect company information in one place, spend less time on repetitive questions, and onboard new team members more smoothly. It targets customer support and sales teams in particular, and the company reports more than 3,000 such teams as customers.
The product separates knowledge into two types. Responses are short, copyable answers for customers or teammates. Pages are long-form documents for SOPs, guides, and other important company information, shared with individuals, teams, or the whole company. The pairing lets one tool serve both quick replies and formal documentation.
After signing up, a user creates a page from the New Page option in the side menu. The page editor opens, where the page can be written, edited, and shared with team members. Drafts and published pages are kept in customizable folders, and categories and tags help people find them later.
Responses work differently. They are saved as canned answers in categories and reached through the Chrome or Edge extension, which the site says opens pages and responses in one click without leaving the tab. Users can also highlight text, right-click, and add it to a response category without opening Klutch.
On the response side, Klutch offers customizable keyboard shortcuts for text replacement, one-click filling of forms and emails, and storage for frequently used snippets and links. Responses are available from desktop and mobile as well as from Chrome, Edge, Opera, and Brave.
On the page side, the main tools are real-time collaboration, comments that notify teammates and can be marked resolved, and version control that lets users revert a document. Permissions and user groups control who sees what, and a template library offers dozens of ready-made templates for pages and responses.
Klutch is an internal knowledge base for teams. It lets them build a company wiki from long-form Pages and keep short, copyable answers as Responses, so they can answer repeated questions faster and onboard new team members.
Klutch has a free plan and a Pro plan. The website advertises paid plans starting from $5 a month, with no credit card required to start and cancellation at any time. The sources do not list per-user pricing or annual discounts.
Yes. The free plan can be used for as long as you want. It includes up to 10 pages and canned responses, 2 GB of storage, 10 AI responses/emails, unlimited members, templates, and the Chrome and Edge extensions.
Pro removes the Free plan limits, giving unlimited pages and canned responses instead of 10 items, and unlimited storage instead of 2 GB. Klutch describes it as suited to small to medium-sized businesses, remote teams, agencies, and corporations.
Klutch offers a Chrome extension, an Edge add-on, and integrations with Slack, Zoom, and Gmail. The homepage also lists Opera and Brave as supported browsers, and the company says more integrations are coming.
Klutch is aimed at customer support and sales teams that answer the same questions often, and at teams that need a shared place for SOPs and company information. The company reports more than 3,000 support and sales teams as customers.
Click the Chrome Extension button in the top bar of the Klutch website. It leads to the Chrome extension repository, where you click Add to Chrome. After that, pages and responses are available in one click without leaving your tab.
Yes. Klutch supports real-time collaboration on documents, and teammates can also leave comments that others are notified about. Version control lets you restore an earlier version of a document if needed.