LimeCall is an AI receptionist for calls, chat and WhatsApp that books appointments and updates your CRM. Plans from $47/month billed yearly. 7-day trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
LimeCall is an AI receptionist platform for businesses that cannot afford to miss a lead. The AI answers phone calls, website chats, WhatsApp messages and SMS around the clock, qualifies the person contacting the business, books appointments and hands off to a team member when a human is needed.
Beyond the AI, LimeCall bundles several tools in one workspace: a business phone with local and toll-free numbers, scheduling, website phone callbacks, a shared inbox and a CRM. The company says it is used by 700+ teams and cites a 4.6 rating on Capterra. Its customers span financial services, real estate, SaaS, e-commerce, insurance, automotive, healthcare and agencies.
LimeCall describes three ways in. A website visitor can request a callback, and LimeCall rings the rep and the visitor at the same moment, connecting them in about 28 seconds. A caller can dial the business number, either forwarded from an existing line or a new one, and the AI receptionist answers on the first ring. A customer can also text or message on WhatsApp, and the message lands in the shared inbox.
Whichever door a customer uses, the follow-up is the same. Each call is recorded, transcribed and summarized, routed by territory, skill, language or availability, and logged to the CRM. LimeCall can draft the next step, text a confirmation and assign a task. Spam and robocalls are screened out before they reach the team.
The core of the product is the AI receptionist. It answers calls, asks qualifying questions, scores intent, books spots against real calendar availability and warm-transfers callers with the gathered context. It supports 30+ languages and 40+ voices, and it can use a knowledge base and FAQs to answer common questions. If booking should stay under human control, it can capture a preferred time instead.
Supporting features include missed-call recovery by automatic text, a website AI voice widget and chatbot, outbound calling, international call forwarding and the option to connect your own SIP trunk. Lead scoring, CRM sync and analytics arrive on the Growth plan. The shared inbox lets teammates assign messages and reply from one shared number with the full history in view.
LimeCall is an AI receptionist platform that answers phone calls, website chats, WhatsApp and SMS. It qualifies callers, books appointments, routes calls to the right person and updates the CRM. It also offers website callbacks, a business phone and a shared inbox.
AI Receptionist plans are Starter at $47 per month, Growth at $119 and Scale at $319 when billed yearly. The site states a 20% annual discount, and the page title lists plans from $59 per month. The WhatsApp Chatbot has separate plans from $49 per month.
Yes. LimeCall offers a 7-day free trial and says you can cancel anytime. A 14-day money-back guarantee is also listed. There is no free plan shown on the site.
LimeCall lists 28 native integrations. These include HubSpot, Salesforce, Pipedrive, Zoho, Google Analytics, Slack, Zapier, Zendesk, WordPress, ActiveCampaign, Drift and Freshdesk. It also has a REST API with webhooks.
It suits service businesses and sales teams that lose leads to missed calls or slow follow-up. The site highlights trades, healthcare, real estate, finance and insurance, legal, travel, e-commerce, salons and clinics.
AI minutes measure the time the AI spends talking with callers, inbound and outbound, from one pool. Each call rounds up to the next minute, and the pool resets on the 1st of each month. Spam, robocalls and silent hangups are not charged.
The AI speaks 30+ languages and offers 40+ voices on every plan. The website is available in English, German, French, Spanish and Italian, with Dutch, Portuguese and Polish marked as coming soon.
The Starter plan is sized for up to about 4 calls per day with 2 team members, which fits a small business. Higher tiers raise minutes, concurrent calls and seats. Small teams should check whether the minute allowance covers their call volume.