Matter is peer recognition and rewards software for Slack and Microsoft Teams, with kudos, Feedback Friday, employee surveys, and analytics. See Matter's…
Researched and fact-checked by Bartu Cavusoglu · Updated August 5, 2026
Matter is a B2B SaaS employee-recognition and feedback platform that runs natively inside Slack and Microsoft Teams rather than as a standalone destination app. Founded in 2017 by CEO Brett Hellman, who previously founded HALL (acquired by Atlassian in 2015), Matter's core idea is to make peer-to-peer recognition ('kudos') and feedback part of the chat tools employees already use every day, instead of a separate performance-management system nobody opens.
The product centers on kudos — ten built-in templates or fully custom kudos tied to a company's own values — surfaced through an automated weekly 'Feedback Friday™' prompt that nudges teams to recognize each other. Paid tiers add automatic 'Celebrations' for birthdays and work anniversaries, goal-based 'Challenges' for team incentive programs, and analytics/reporting on engagement and culture trends. Recognition can be paired with 'Matter coins,' which employees redeem for eGift cards, premium gifts, company swag, or charitable donations across 200+ countries. A separate paid add-on layer covers pulse surveys, eNPS surveys, onboarding surveys, and custom employee surveys, delivered and collected directly inside Slack or Teams.
On the back end, Matter syncs employee data from more than a dozen HRIS and payroll systems — including BambooHR, Workday, ADP Workforce Now, Gusto, Rippling, UKG Pro, and SAP SuccessFactors — and its security page states SOC 2 and GDPR compliance plus SSO support. Matter reports being used by 4,700+ companies in 120+ countries, with customer stories from organizations including True Classic, SXSW, and Trend Hunter, and lists multiple G2 awards in the employee-recognition-software category.
Key Features
Kudos Recognition — Peer-to-peer recognition via built-in or custom kudos templates inside Slack/Teams.
Feedback Friday — Automated weekly prompt nudging teams to recognize each other.
Rewards Catalog — Redeemable eGift cards, premium gifts, company swag, and charitable donations.
HRIS Integrations — Syncs employee data from 15+ HRIS/payroll systems including BambooHR and Workday.
Pros & Cons
Pros
Lives natively inside Slack and Microsoft Teams, so employees don't have to learn or open a separate app to give or receive recognition
Permanent free plan plus a low $1/user Basic tier make core recognition and analytics features accessible even for small teams and lean HR budgets
Rewards catalog (10,000+ eGift cards, premium gifts, company swag, charitable donations across 200+ countries) ties recognition directly to redeemable value rather than just a message
Broad roster of 15+ HRIS/payroll integrations (BambooHR, Workday, ADP Workforce Now, Gusto, Rippling, UKG Pro, SAP SuccessFactors, and others) supports automated employee-data sync for larger organizations
Publishes SOC 2 and GDPR compliance plus SSO support on its security page, signaling enterprise readiness
Cons
Most of the differentiated functionality (custom kudos, analytics/reporting, the rewards catalog) sits behind paid Basic or Pro tiers rather than the free plan
Employee surveys are a separate paid add-on (+$2/user/month) rather than bundled into the core recognition plans
Enterprise pricing and deeper HRIS integration are gated behind a 'Let's talk' sales conversation, with no transparent published enterprise rate
Tightly coupled to Slack and Microsoft Teams — not a useful standalone destination for organizations that don't already run one of those two chat platforms