Matter is peer recognition and rewards software for Slack and Microsoft Teams, with kudos, Feedback Friday, employee surveys, and analytics. See Matter's…
Matter is a B2B SaaS employee-recognition and feedback platform that runs natively inside Slack and Microsoft Teams rather than as a standalone destination app. Founded in 2017 by CEO Brett Hellman, who previously founded HALL (acquired by Atlassian in 2015), Matter's core idea is to make peer-to-peer recognition ('kudos') and feedback part of the chat tools employees already use every day, instead of a separate performance-management system nobody opens.
The product centers on kudos — ten built-in templates or fully custom kudos tied to a company's own values — surfaced through an automated weekly 'Feedback Friday™' prompt that nudges teams to recognize each other. Paid tiers add automatic 'Celebrations' for birthdays and work anniversaries, goal-based 'Challenges' for team incentive programs, and analytics/reporting on engagement and culture trends. Recognition can be paired with 'Matter coins,' which employees redeem for eGift cards, premium gifts, company swag, or charitable donations across 200+ countries. A separate paid add-on layer covers pulse surveys, eNPS surveys, onboarding surveys, and custom employee surveys, delivered and collected directly inside Slack or Teams.
On the back end, Matter syncs employee data from more than a dozen HRIS and payroll systems — including BambooHR, Workday, ADP Workforce Now, Gusto, Rippling, UKG Pro, and SAP SuccessFactors — and its security page states SOC 2 and GDPR compliance plus SSO support. Matter reports being used by 4,700+ companies in 120+ countries, with customer stories from organizations including True Classic, SXSW, and Trend Hunter, and lists multiple G2 awards in the employee-recognition-software category.