Perfect Wiki Review, Pricing & Features

Perfect Wiki is an AI knowledge base for Microsoft Teams with cited answers. Plans start at $12 per editor per month, with free readers and a 14-day trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Knowledge Base
Pricing
Subscription, from $12 / editor / month
Verified
Not yet
Last updated
October 26, 2026
Headquarters
Tbilisi, Georgia
SaaSFree TrialSlack IntegrationGDPR CompliantChatbotMultilingualMicrosoft 365 IntegrationAI

What is Perfect Wiki?

Perfect Wiki is an AI knowledge base built for Microsoft Teams. It gives teams one place to store, manage and update SOPs, manuals, FAQs and how-to guides, and it installs as a tab in a Teams channel rather than as a separate application.

Staff can search the wiki or ask questions in plain language and receive answers with cited sources. The company is based in Tbilisi, Georgia, is led by founder Ilia Pirozhenko, and says more than 10,000 companies use the product.

How does Perfect Wiki work?

Setup starts by adding Perfect Wiki as a channel tab or personal tab in Teams. Teams then connect a SharePoint or OneDrive folder, or upload files in Word, PDF, Excel, PowerPoint, HTML, CSV and ZIP formats. Content syncs nightly and is indexed for AI search, and the product only sees the folder you choose.

The AI reads the connected content and replies in the language of the question, citing the source page or document. Users can tag @PerfectWiki in a channel, right-click a message and choose "Ask Perfect Wiki," or use the personal tab. Answers come from internal documents only, not from the web.

Key features of Perfect Wiki

Beyond search, a chat message can be saved to the wiki with one click and becomes a searchable page. Teams can keep multiple knowledge bases per project, client or department, build pages from templates and AI, and embed a chat widget in SharePoint pages. Answers are available in 28+ languages.

A weekly AI-generated report lists top searches, popular pages and unanswered queries, so editors know what to write next, and unresolved chats can escalate to a support inbox. Admin features include Microsoft SSO, reader, editor and admin roles, 60-day rolling backups and export to HTML or PDF.

Key Features

Pros & Cons

Pros

  • Pricing counts only editors, and readers are unlimited and free, which helps companies with many viewers and few authors.
  • AI answers use internal content only and cite the source page or document.
  • Installs as a Teams tab with no per-user install, and connects to existing SharePoint or OneDrive folders.
  • Wide integration list, including Copilot, Slack, Google Workspace, Salesforce and MCP clients.
  • Save-to-wiki and the weekly knowledge-gap report help the knowledge base grow from real questions.
  • Offers 294 free SOP templates and a 14-day trial with full access and no credit card.

Cons

  • Basic includes 100 AI requests per editor per month (pooled), which may limit heavy AI use.
  • The free option is a 14-day trial rather than a permanent free plan.
  • Enterprise pricing is not published and requires contacting sales.
  • The product is built mainly around Microsoft Teams, so teams outside that ecosystem get less value.

Pricing

Frequently Asked Questions

What is Perfect Wiki?

Perfect Wiki is an AI knowledge base for Microsoft Teams. It stores SOPs, manuals, FAQs and how-to guides, and lets staff search or ask questions in plain language and receive answers with cited sources.

How much does Perfect Wiki cost?

The Basic plan is $12 per editor per month billed annually, $24 per month on monthly billing, and $9 per month on a 3-year contract. Readers are unlimited and free. Enterprise pricing is custom for teams of 100+ editors.

Does Perfect Wiki have a free trial?

Yes. The 14-day free trial includes full access to every feature, requires no credit card and has no upfront payment. You can cancel at any time.

Who counts as an editor in Perfect Wiki?

Anyone with an Admin or Editor role counts as an editor, which you can check under Settings and Users. People with the Reader role are free. Perfect Wiki does not bill automatically for new editors; you contact the company to change your license.

What does Perfect Wiki integrate with?

It integrates with Microsoft Teams, SharePoint, OneDrive, Microsoft 365 Copilot, Google Workspace, Slack, Mattermost, kChat, Salesforce and Power Automate. It also offers Edge and Chrome extensions and connects to ChatGPT, Claude and other MCP clients.

Is Perfect Wiki secure?

The vendor says data is hosted on Google Cloud in Germany, Ireland and the USA, encrypted in transit with TLS 1.2+ and at rest with AES 256. It uses Azure OpenAI and states that customer content is not used to train models. The site describes Microsoft certification as in progress.

Is Perfect Wiki good for small businesses?

It can be. There is no minimum, so a team can start with one editor, and readers are free. The site includes a quote from a four-person team and from a small team that needed a place for FAQs and how-to documents.

Which languages does the Perfect Wiki AI support?

The AI answers in 28+ languages and replies in the language of the question. For example, a question asked in German gets a German answer.

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