Quidget is an AI agent that resolves ~80% of support tickets across chat, email, and voice, with 45+ language support and helpdesk integrations.
Quidget is an AI agent platform for customer support, built to resolve roughly 80% of common support tickets across chat, email, and voice channels without human involvement. It learns from a company's website, FAQs, and documentation, then answers customer questions instantly and hands off complex issues to human agents with full conversation context preserved.
The product supports multiple channels including live chat widgets, email, WhatsApp, Slack, Telegram, and Viber, and operates in 45+ languages with automatic language detection. It integrates with helpdesk tools such as Zendesk, Freshdesk, and Freshchat, plus scheduling tools like Calendly. Setup is designed to be no-code, requiring no developer involvement.
Quidget reports serving 100+ brands across industries such as education, e-commerce, clinics, NFT/Web3, and SaaS. It is built by SupportYourApp, a customer service outsourcing provider with 15 years of experience serving 250+ companies. Built-in analytics track resolution rates, customer origins, and other performance metrics.