Rescindly adds a two-step withdrawal button to WooCommerce, Shopify, and other stores, helping EU merchants comply with Directive (EU) 2023/2673 from €15/month.
Category
Ecommerce
Pricing
Subscription (annual or monthly billing), from €15/month (Unlimited plan, annual with 10% discount available); €60/year Badge Button plan also offered
Rescindly is a compliance widget built by Nikali Ltd. (Sofia, Bulgaria) that helps online retailers meet the EU's Directive (EU) 2023/2673 withdrawal-right requirements, which take effect June 19, 2026. The product adds a two-step withdrawal/cancellation button to a merchant's storefront, so customers can formally request contract withdrawal; the tool then handles merchant notifications, customer email confirmations, audit logging, and return-instruction management. Rescindly ships as a free WooCommerce plugin (listed on WordPress.org as rescindly-for-woocommerce) that connects a store to a Rescindly account via a Merchant ID, and as a script-based integration for Shopify, Squarespace, and custom HTML sites. It offers two backend subscription tiers: a lower-cost Badge Button plan with capped monthly requests, and an Unlimited plan adding a 5-year legal archive, exportable audit records, and webhooks/analytics. The company publishes full legal documentation (Terms, Privacy Policy, DPA, refund policy) and holds a registered EU trademark, positioning it as a purpose-built compliance tool rather than a general e-commerce plugin.
Key Features
Two-step withdrawal button — Adds a two-step withdrawal/cancellation button to a storefront so customers can formally request contract withdrawal under EU Directive (EU) 2023/2673.
Merchant & customer notifications — Sends automatic merchant notifications and customer email confirmations whenever a withdrawal request is submitted.
Audit logging & return instructions — Logs withdrawal requests in an audit trail and manages return instructions for merchants.
5-year legal archive & exports — Unlimited plan retains a 5-year legal archive of requests with CSV/Excel exports and QR-verified PDF reports.
Webhooks & analytics — Unlimited plan exposes webhooks and analytics for connecting withdrawal-request data to external systems.
WooCommerce plugin integration — Free official WooCommerce plugin (rescindly-for-woocommerce on WordPress.org) connects a store via a Merchant ID.
Multi-platform script support — Script-based setup works with Shopify, Squarespace, and custom HTML sites in addition to WooCommerce.
24 EU language support — The withdrawal workflow and confirmation flow support 24 EU languages.
Pros & Cons
Pros
Purpose-built for the EU's Directive (EU) 2023/2673 withdrawal-right requirement, reducing legal/compliance risk for EU-facing merchants
Works across multiple platforms (WooCommerce, Shopify, Squarespace, custom HTML) via a lightweight plugin or script rather than a heavy integration
Unlimited plan includes a 5-year legal archive, CSV/Excel exports, and QR-verified PDF reports, useful for audit defensibility
Transparent low-cost pricing (from €15/month) with a free WooCommerce plugin backed by a straightforward subscription
Legitimacy signals present: registered company (Nikali Ltd., Bulgaria), EU trademark, published DPA/legal docs, and a 14-day refund policy
Cons
Requires an active paid Rescindly account for full functionality; the free plugin/script is only a connector to the backend service
The entry-level Badge Button plan caps included requests at 30/month with per-request overage fees, which can add up for higher-volume stores
No customer logos, case studies, or reviews are published on the site, making real-world adoption hard to verify
Niche, single-purpose focus on EU withdrawal-right compliance means it has no utility for merchants outside that regulatory scope