RetrieveIT Review, Pricing & Features

RetrieveIT searches GitHub, Confluence, Slack, Drive and more with cited AI answers. Plans from $30/seat/month with a 14-day free trial. Read our review.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Knowledge Base
Pricing
Subscription, from $30/seat/month
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Last updated
October 26, 2026
IntegrationsSaaSFree TrialSubscriptionSlack IntegrationEnterpriseMicrosoft 365 IntegrationAI

What is RetrieveIT?

RetrieveIT, branded RetrieveIt.AI, is a semantic search product that looks across a company's scattered knowledge from one place. It connects to tools such as GitHub, Confluence, Slack, Google Drive, Notion and Jira, then returns cited, permission-aware answers so staff do not have to open six tabs to answer one question.

The product starts from the idea that teams will not consolidate their tools. Beyond search, it can analyze results, generate documents from them, and be queried from AI assistants through MCP. The website lists OutcomeOps LLC as the company behind it.

How does RetrieveIT work?

Users connect sources through OAuth, which the site says stores no passwords, and can also upload PDFs, Word documents or other files. Content is organized into workspaces by team or project. RetrieveIT pre-indexes the connected stack, so a query returns results across sources instead of running a chain of live API calls.

People ask questions in natural language, and the system synthesizes one answer with clickable citations. Follow-up questions keep context, and the site says conversation memory has no limit. Results respect source permissions, so each person sees only what they can already access.

Key features of RetrieveIT

Core search features include semantic understanding, unified search across every connected source, AI summaries and source citations. Each team workspace owns its connectors, data and permissions, and Workspace Voice lets administrators set tone, terminology and guardrails, for example a cautious legal assistant or a customer-focused sales assistant.

RetrieveIT also generates documents grounded in a team's data, such as IT policies from runbooks, legal motions from case evidence, onboarding guides and executive reports. Its MCP integration exposes three actions, search knowledge base, list workspaces and list documents, to Claude Desktop, ChatGPT, VS Code, Cursor, Windsurf, JetBrains, OpenClaw and Claude Code.

Key Features

Pros & Cons

Pros

  • Searches 20 listed sources, including GitHub, Confluence, Slack, Drive, Notion and Microsoft 365 tools, from a single interface.
  • Every answer links back to its original sources, so users can verify claims.
  • Results follow source permissions, so users see only content they can already access.
  • Per-team workspaces with custom Workspace Voice settings for tone and guardrails.
  • MCP support lets people query the knowledge base from Claude, ChatGPT and several IDEs.
  • Pricing is public, per seat, with no enterprise contract and a 14-day trial without a credit card.

Cons

  • No free plan is listed beyond the 14-day trial; the entry tier is $30 per seat per month.
  • Query limits are hard caps, so heavy usage requires Query Packs or waiting for the next billing cycle.
  • No refunds for partial months, though cancellation is allowed anytime.
  • The support page describes SOC 2 Type II compliance as in progress, so it is not yet certified.

Pricing

Frequently Asked Questions

What is RetrieveIT?

RetrieveIT is a semantic search product that searches a company's connected tools, such as GitHub, Confluence, Slack, Google Drive, Notion and Jira, from one interface. It returns AI-synthesized answers with source citations and respects each source's permissions.

How much does RetrieveIT cost?

RetrieveIT is priced per seat per month: Standard is $30, Researcher is $75 and Deep Researcher is $250. Query allowances are pooled across all seats. Query Packs start at $20 for 500 standard queries.

Does RetrieveIT have a free trial?

Yes. The site offers a 14-day free trial with no credit card required, and a live demo that needs no signup. A permanent free plan is not listed.

What does RetrieveIT integrate with?

It lists integrations including GitHub, Confluence, Jira, Google Drive, Gmail, SharePoint, Slack, Notion, Outlook, Microsoft Teams, OneDrive, Dropbox, Box, HubSpot, Salesforce, Asana, ServiceNow, DocuSign, OneNote and Clio. All are included on every plan.

How is RetrieveIT different from ChatGPT with connectors?

According to the company, ChatGPT and Claude connectors run as tool-call loops in one user's account. RetrieveIT pre-indexes the team's stack so queries return quickly across sources, and workspaces scope each team's data and permissions. It can also plug into ChatGPT and Claude via MCP.

Is my data secure with RetrieveIT?

The site states data is encrypted at rest with AES-256 and in transit with TLS 1.2, logically isolated from other customers, and never used to train AI models. It also lists role-based access and SSO. SOC 2 Type II compliance is described as in progress.

What happens if I exceed my query limit?

Query limits are hard caps. You can buy a Query Pack to continue immediately or wait for the next billing cycle. Storage has a soft limit with warnings and does not block uploads.

Who is RetrieveIT best for?

It suits organizations with knowledge spread across many tools, such as support, engineering, legal, consulting and IT help desk teams. The tiers are aimed at large light-use organizations, consulting firms and law firms or R&D teams.

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