SearchX Review, Pricing & Features

SearchX is AI e-commerce search with typo tolerance, Greeklish and analytics. Plans start at €49/mo with a 14-day free trial. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Ecommerce
Pricing
Subscription, from €49/month
Verified
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Last updated
October 26, 2026
SaaSWordPress IntegrationFree TrialSubscriptionGDPR CompliantMultilingualAIShopify Integration

What is SearchX?

SearchX is a hosted search service for online stores, built by CommerceX. It replaces a store's default search bar and search page with a faster, more forgiving one that handles typos, synonyms and different keyboard layouts. The company describes the goal as making AI-powered product discovery accessible to every e-commerce store.

The product is aimed at merchants who do not have an engineering team to build search themselves. It runs on SearchX infrastructure rather than the store's own server, so searches do not add load to the shop. The company says it serves 50+ e-commerce stores and offers a 99.9% uptime SLA.

How does SearchX work?

SearchX sits between a store's catalog and its search bar. The store provides an XML feed, the same kind it sends to Google Merchant Center, Facebook Catalog or Skroutz. SearchX reads titles, prices, photos and categories, and updates itself every hour or every day, or on demand.

When a customer types in the search bar, SearchX works out what they mean and returns matching products, even with typos, missing accents or a different word for the same thing. Store owners then use the dashboard to see top searches and searches that found nothing, add synonyms or promote products, and improve results over time.

Key features of SearchX

The core search includes typo tolerance, synonym groups, tunable ranking rules, autocomplete with search history and top searches, and filters generated from the product feed. Greeklish transliteration and keyboard-layout detection are built in, which matters for Greek stores. Voice search is auto-enabled where the browser supports it.

Beyond search, SearchX offers quick add-to-cart with wishlist support, product pinning and business rules, and a mobile-first interface with slide-up filter sheets. Optional AI semantic search, labeled Beta, matches queries by meaning using the merchant's own OpenAI key. The analytics dashboard reports searches, clicks, conversions, devices and locations without identifying individual shoppers.

Key Features

Pros & Cons

Pros

  • Published pricing by catalog size, with unlimited searches and no per-search fees on all paid tiers.
  • Setup from an existing XML feed and one snippet, with no backend work; the company quotes about five minutes.
  • Native Greeklish and keyboard-layout handling, which few search tools list.
  • Analytics include zero-result searches and top converting searches, using anonymous tracking.
  • 14-day free trial with full access and no credit card required.
  • The company offers a free 30-minute call where it does the integration with the customer.

Cons

  • There is no free plan; after the 14-day trial, a paid subscription is required.
  • AI semantic search is labeled Beta and needs the merchant's own OpenAI key.
  • The trial covers up to 20,000 products, so larger catalogs cannot test at full size.
  • The listed platforms are limited, and others need a custom integration script.

Pricing

Frequently Asked Questions

What is SearchX?

SearchX is an AI-powered e-commerce search service from CommerceX. It replaces a store's search bar with typo-tolerant search, autocomplete, smart filters and analytics, built from the store's product feed.

How much does SearchX cost?

Core costs €49 per month or €490 per year for up to 20,000 products. Growth is €99 per month, Scale is €199 per month, and Enterprise is a custom quote above 100,000 products. An optional SEO & AI Visibility add-on costs €19.90 per month.

Does SearchX have a free trial?

Yes. SearchX offers a 14-day free trial with full access for up to 20,000 products. No credit card is required, and the trial starts with the first product import.

Which platforms does SearchX work with?

SearchX lists WooCommerce, OpenCart, Shopify, React, Next.js, plain HTML and custom sites. It imports product data from Google Merchant Center, Facebook Catalog and Skroutz XML feeds.

Does SearchX support Greeklish?

Yes. Built-in transliteration lets a shopper type 'papoytsia' and find 'παπούτσια'. SearchX also detects wrong keyboard layouts and tolerates typos.

Do I need a developer to install SearchX?

The company says no backend work is needed. A store imports its feed and adds a plugin, a module or a short JavaScript snippet. The company also offers a free 30-minute call where it does the integration with you.

Does SearchX charge per search?

No. Plans are priced by catalog size and list unlimited searches. The company contrasts this with Algolia's usage-based pricing.

Is SearchX good for small businesses?

It is aimed at them. The Core plan covers up to 20,000 products at €49 per month, and setup does not require an engineering team. Stores selling in Greek benefit most from the Greeklish support.

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