ServiceAgent Review, Pricing & Features

ServiceAgent is an AI front and back office for home service businesses: calls, scheduling, CRM, invoicing. Free plan; paid plans from $39/month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit ServiceAgent Website →

Category
AI Voice
Pricing
Freemium, from $39/month
Verified
Not yet
Last updated
October 26, 2026
Free PlanSMBSOC 2 CompliantAI AgentsUsage-Based PricingAutomationVoice AIFreemium

What is ServiceAgent?

ServiceAgent is an AI platform that runs the front and back office of home service businesses. The company describes it as a team of small AI agents, each assigned one task: answering calls, scheduling appointments, logging CRM records, sending invoices, following up with customers, handling support messages, running marketing and reporting on business data.

The site targets trades such as HVAC, plumbing, roofing, electrical, solar and garage services, with a separate AI model listed for each. Pricing is based on actions: the platform is free to start, and customers pay when the AI does work for them. The homepage also states that ServiceAgent launches soon and offers a waitlist with launch rewards.

How does ServiceAgent work?

After signup, the pricing page describes a two-week path. Within 48 hours the team configures the CRM, imports contacts and connects the calendar. Days three to five cover automated follow-ups, review requests and missed-call texts. Days six to ten cover a first Google or Meta ad campaign, and the last days focus on dashboards and tuning.

Usage is metered in credits. An AI voice minute costs 15 credits, an AI ad creative 5, an SMS segment 2 and an AI review reply 1. Paid plans include a monthly allowance, and credits can be topped up at any time. Owners can also give plain-English instructions to the assistant, which the site calls Emma, such as moving an appointment.

Key features of ServiceAgent

On the front office side, the call answering agent takes calls 24/7 and the scheduling agent books jobs on the calendar. The site also lists a booking widget, website chat, a unified inbox for SMS, email and phone calls, and a knowledge base the AI uses when answering questions about what a company does.

The billing agent creates an invoice when a technician closes a job and sends reminders by text and email that grow firmer over time. Customers pay by card or ACH from a link. It also supports recurring maintenance billing, revenue by job type, and warranty and dispute tracking. Marketing tools include review requests, AI review replies and an ad launcher for Google and Meta ads.

Key Features

Pros & Cons

Pros

  • Free Launch plan includes a CRM with unlimited contacts, a booking widget, calendar sync and invoicing with tap-to-pay.
  • Covers calls, scheduling, CRM, billing, reviews and ads in one product, which may replace several separate tools.
  • Usage-based credits mean AI costs follow activity, and a credit calculator on the pricing page helps estimate monthly spend.
  • Billing automation covers job-to-invoice, escalating reminders, recurring plans and warranty and dispute tracking.
  • Growth and Franchise plans include setup done together with the ServiceAgent team.
  • Payment and ad fees drop on higher tiers, and Franchise adds API access, webhooks and priority SLA support.

Cons

  • The homepage says ServiceAgent launches soon, so availability and the full feature set should be confirmed before relying on it.
  • Free Launch plan has no AI auto-replies, no monthly credits and only manual workflows, so most AI features need a paid plan.
  • Credit-based pricing needs estimating, and at 15 credits per AI voice minute a busy call volume can use up a plan's allowance.
  • Sources show no marketplace of integrations beyond four named tools, and API access is limited to the Franchise plan.

Pricing

Frequently Asked Questions

What is ServiceAgent?

ServiceAgent is an AI platform for home service businesses that handles front office and back office tasks. Its AI agents cover call answering, appointment scheduling, CRM, billing and invoicing, follow-ups, customer support, marketing and data insights.

How much does ServiceAgent cost?

The Launch plan is $0 per month. Core is $39 per month billed yearly ($49 monthly), Growth is $95 ($119 monthly) and Franchise is $279 ($349 monthly). Paid plans include monthly credits for AI actions, and credits can be topped up.

Does ServiceAgent have a free plan?

Yes. The Launch plan costs $0 per month and includes one user, a CRM with unlimited contacts, a booking widget, calendar sync, manual website chat and invoicing with tap-to-pay. It has no monthly credits, so AI usage is pay-as-you-go.

How does ServiceAgent charge for AI usage?

AI and telecom actions use credits. An AI voice minute costs 15 credits, an AI ad creative 5, an SMS segment 2 and an AI review reply 1. The site lists the standard value of a credit at $0.02 to $0.04 if purchased separately.

What does ServiceAgent integrate with?

The billing page names ServiceTitan, Housecall Pro, Jobber and QuickBooks. The pricing page also describes Google and Meta ads and Google reviews, and the Franchise plan adds API access and webhooks.

Who is ServiceAgent best for?

It is built for home service businesses such as HVAC, plumbing, roofing, electrical and solar companies. The pricing page matches plans to size, from solo operators with fewer than 10 clients a month to multi-location businesses.

Is ServiceAgent good for small businesses?

The plan structure suggests it is, since the free Launch plan and the $39 Core plan target solo owners and tiny teams. Small teams with higher volume are pointed to Growth, which includes unlimited users and setup help.

Is ServiceAgent available yet?

The website states that ServiceAgent launches soon and invites visitors to join a waitlist for rewards at launch. It also offers signup and a setup call, so buyers should confirm current availability with the company.

Related Tools