Siit is an AI service desk that unifies IT, HR, and Finance requests with autonomous AI agents. See features, integrations, and per-admin pricing from $23/mo.
Category
HR
Pricing
Per-Admin subscription billed monthly or annually: Essentials $23/admin, Standard $45/admin, Pro $89/admin, and a custom-priced Enterprise tier, with unlimited employee requesters included on every plan and a 14-day free trial., from $23
Verified
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Last updated
August 6, 2026
SaaSAI AgentsEnterpriseAutomationAI
Siit is an AI service desk platform built for internal operations teams, including IT, HR, and Finance. It unifies data from HRIS, MDM, and IAM systems into a single operational layer and deploys autonomous AI agents to triage, route, and resolve employee requests across channels like Slack, Microsoft Teams, and email. Beyond conversational request management, Siit supports multi-step workflow automation for processes such as employee onboarding and offboarding, asset and SaaS management, a self-service catalog, and SLA-based reporting and analytics. It integrates with common workplace tools such as Okta, Jamf, Workday, Jira Service Management, Zendesk, Confluence, Notion, and Freshservice. Customers cited on Siit's site include Monzo, Airalo, Cresta, Mirakl, Doctolib, Qonto, and Spendesk, and the platform is SOC 2 Type II certified with GDPR compliance and SSO/SAML support.
Key Features
Conversational Request Management — Employees submit and track IT, HR, and Finance requests directly from Slack, Microsoft Teams, or email, routed into a unified queue.
AI Agents — Autonomous AI agents triage, route, and resolve routine employee requests without manual intervention on the Pro plan.
Automated Workflows — Multi-step workflow automation covers processes like employee onboarding, offboarding, and cross-system operations.
Asset & SaaS Management — Tracks organizational equipment, software licenses, and SaaS subscriptions tied to employee requests.
Data Unification — Connects HRIS, MDM, and IAM systems (e.g., Okta, Jamf, Workday) into a single operational layer for consistent employee data.
Reporting & Analytics — SLA tracking, performance metrics, and trend analysis across all connected service channels.
Pros & Cons
Pros
Unifies IT, HR, and Finance requests into one conversational service desk
AI agents can autonomously triage and resolve routine employee requests
Broad integration catalog covering HRIS, MDM, IAM, and ticketing tools
Per-admin pricing means unlimited employees can submit requests at no extra cost
SOC 2 Type II certified with SSO/SAML for enterprise security requirements
Cons
Advanced AI agent and triage features are limited to the top-tier Pro plan
Enterprise pricing is not published and requires contacting sales
Best suited to teams already using compatible HRIS/MDM/ticketing systems for full value