Simple Phones is an AI phone agent that answers, books, and follows up on business calls. Plans start at $97/month for 100 calls with a 14-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Simple Phones is a service that answers business phone calls with a customized AI voice agent. It is aimed at companies that lose customers when calls go unanswered. A business either forwards its missed calls to a number supplied by Simple Phones or gets a new number, and the AI agent picks up, answers questions, books meetings, and takes messages.
The product also supports outbound calling, so the same agent can follow up with customers and leads. Each call is logged with the caller, the duration, and a transcript. A managed element sets it apart from a pure self-serve tool: the Simple Phones team builds the starter agent, takes customization requests, and reviews interaction logs to update the agent over time.
After signing up, a business answers a few questions about itself, and Simple Phones generates a starter AI agent. The agent answers the phone at the number the company assigns and can answer questions, book meetings, and leave messages. From there, the customer can request changes to the training data, wording, accents, behavior, phone number, and integrations.
Existing numbers can stay in place. A business can set its current provider to forward missed calls to the Simple Phones number, or forward all calls without any rings and let the agent decide what happens next, such as pre-screening a caller before passing them to a live person or asking them to leave a message.
The agent can be customized for tasks such as booking appointments, calculating mortgage payments, answering FAQs, or searching a directory of products or listings. A website or FAQ documents can be added so the agent can answer questions about a business's own content. Voices come in many languages and accents, and the timing and wording of certain responses can be adjusted to match a brand.
Calls can be routed or escalated to other numbers, and texts, emails, or webhooks can alert team members to specific customer needs. A dashboard keeps a record of every call with a transcript, and lets users test the agent through a chat screen instead of placing a call. Support is delivered by live chat and email.
Simple Phones is a service that answers business phone calls with a customized AI voice agent. The agent can answer questions, book meetings, and leave messages, and it can also make outbound calls. Businesses either forward missed calls to a supplied number or get a new number.
Plans start at $97 per month for 100 calls per month. The company says it covers the phone line and the agent's development costs. There is no commitment, and plans can be changed or canceled at any time.
Yes. The pricing section offers a 14-day free trial in which an AI agent can be created instantly. Separately, a demo agent can be called at +1 (786) 472-6102 before signing up.
Yes. You can forward missed calls from your current provider to the number Simple Phones gives you, or forward all calls without rings and let the AI agent decide what to do. It can pre-screen callers, pass them to a live person, or take a message.
The site names Zapier and webhooks, and says the team can connect the agent to popular or homemade CRM systems. It does not list a catalog of native integrations, so connections are arranged with the team.
Agents can understand and respond in Chinese, Danish, Dutch, English (US, British, Australian), French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil and Portugal), Russian, Spanish, Swedish, Turkish, and Ukrainian.
If you cancel or exceed the call limit for your tier, your phone numbers are released. The AI agent is kept, and you can request a new number by subscribing to a new plan.
It suits businesses that receive customer calls and want an AI agent to answer, book appointments, and take messages without building one themselves. The vendor handles setup and ongoing customization, which fits teams without technical staff.