smartparking Review, Pricing & Features

Smart Parking is an enterprise car park management company that designs, installs, and operates camera-based, barrier-free parking systems for site owners and operators. Its core technology is Automatic Number Plate Recognition (ANPR): cameras at entrances and exits capture number plates, automatically calculate dwell time, and verify compliance without physical barriers or windscreen tickets. Data from ANPR cameras, vehicle detection sensors, and Pay & Walk payment machines feeds into SmartCloud, a cloud-based management platform built in partnership with Google Cloud IoT Core, giving operators a real-time dashboard for site control, occupancy, and enforcement. SmartCloud Hub layers analytics on top, reporting occupancy and utilisation rates, peak usage times, and average parking durations. The company also offers Bay Enforcement Solutions for monitoring designated zones, a Compliance Management System (mobile app plus back-office tools) for issuing and processing parking charges and appeals, and Mobile Patrols for on-site enforcement staff. Installation is free to the car park owner or operator and typically takes a few days. Smart Parking serves twelve sectors including local councils, hospitals, hotels, universities, retail and transport hubs, residential communities, and places of worship, and assigns each client a dedicated account manager. The company states it has over thirty years of experience, is publicly listed, is registered in Scotland (company number SC138255), operates internationally with offices across the UK, US, New Zealand, Germany, Denmark, Switzerland, and Australia, and manages more than 500,000 monitored bays and over one million daily vehicle movements. It holds ISO 9001 and ISO 14001 certifications, Cyber Essentials certification, and accreditation from the British Parking Association (BPA) and International Parking Community (IPC), and states its ANPR system is GDPR compliant with defined data retention periods.